About the Role
The Payments Business Analyst will play a critical role in analyzing, monitoring, and reporting on client payment setups, processes, and transactions across both internal and external systems. This position involves identifying issues, uncovering trends, and using data to support operational improvements. The analyst will collaborate closely with key stakeholders and functional teammates to align business strategies, prioritize projects, and ensure successful implementation.
Ranked number 14 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2023; and named as one of BuiltIn ‘Best Places to Work’ in both Seattle and Dallas for 2024.
Benefits and Compensation
- 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
- 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
- 401K match
- Hybrid work model - 3 days in the office / 2 days remote each week
- 12 paid Company Holidays
- 2 paid Volunteer Time Off days
-
15 days PTO, to start, increases with tenure and seniority
- Paid parental and adoption leave
Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
What You'll Do
- Analyze payment processes, client setups, and transaction flows on internal and external systems.
- Act as a liaison between technical teams and business units to ensure seamless integration and process optimization.
- Execute modeling and analytics required to synthesize large data sets and produce concise outputs that deliver reporting, analyses, business insights, recommendations, risk evaluations, and/or conclusions to leadership.
- Collaborate with stakeholders to ensure strategic alignment on initiatives and projects.
- Communicate analytical findings and proposed improvements to internal teams and clients.
- Monitor payment operations and identify issues, trends, and potential areas for improvement.
- Aid in developing reporting and financial performance management frameworks, helping to define key metrics and performance indicators to evaluate overall business performance.
- Manage multiple projects concurrently, prioritizing efforts based on business needs and deadlines.
- Contribute, when necessary, to Payment Processing Analyst activities
What You Bring
Skills
- Proficiency in data analytics and modeling
- Excellent problem-solving and analytical skills
- Ability to manage multiple projects and work effectively in a fast-paced environment
- Strong communication skills, with experience interacting with diverse stakeholder
Education and Experience
- Bachelor’s degree or higher preferably in Data Science otherwise in Finance or Business
- 2 years experience in SaaS merchant processing including eCommerce preferably in a payment business operations function
- Working knowledge of end-to-end merchant journey from boarding to transaction monitoring including Card and ACH payments cost-of-acceptance driver
Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact [email protected].
About Pushpay
Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!
