capital.com is hiring a

Payment Associate

London, United Kingdom
We’re looking for a talented individual to join the payment solutions team. Here you will play a big role in the onboarding and management of new payment service providers and diversifying the payment methods
we offer to our customers. This is a unique opportunity to gain exposure across a number of departments as customer payments hold a vital place in our growth and success. If you are enthusiastic, flexible and thrive in a challenging and diverse role, we want to hear from you!

Responsibilities:

  • Generating and analysing expecting funds reports from our payment service providers. Ensuring their data is accurate for effective payment reconciliations.
  • Monitoring the fees we pay to our payment service providers to ensure that the correct rates are being applied
  • Review invoices to ensure the correct charges are being applied
  • Matching monthly balance statements to reconcile payments processed by multiple providers
  • Accurately generate regulatory reports on a daily basis
  • Conduct regular quality checks to ensure the accuracy of reporting data. Identify and rectify any issues
  • Support requests from internal teams for report generation and analysis
  • Supporting the evaluation and onboarding of new payment providers including not not limited to:
  • Facilitating Non-Disclosure agreement conversations
  • Completing due diligence assessments of payments providers
  • Facilitating contract discussions between parties
  • Working alongside development to ensure the smooth release of new payment products
  • Support the management of payment provider relationships
  • Generate and deliver business reviews with PSPs
  • Coordinate with internal teams and support in the escalation of issues with PSPs
  • Support user management in PSP platforms

Requirements:

  • Previous experience generating reports and compiling presentations through powerpoint
  • Previous experience working in with a Fintech
  • Experience dealing with payment partners
  • Previous experience with analysing data through excel
  • Attention to details and ability to multitask in essential

In return, you will receive:

  • Competitive Salary
  • International Team Collaboration
  • State-of-the-art Equipment
  • Generous Annual Leave Policy
  • Employee Referral Program
  • Comprehensive Private Medical Insurance
  • Annual Global Performance Review Cycle
  • Annual discretionary bonus.

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