Pay Sales Support Advisor

This role sits with one of Daisy Communications brands - XLN for Small Business

Location: London
Salary: £23,302.50 yearly
Monday to Friday working between: 8:00 - 19:00 (37.5 hours per week)

Key Responsibilities:

• Monitoring team mailboxes for team activities.
• Reviewing new applications.
• Liaising with both customers and sales to resolve any issues or queries on new applications.
• Identifying the need for approvals from senior management and/or compliance.
• Submission of applications to the bank.
• Ensuring customer records are updated accurately.
• Ordering terminals.
• Setting customers terminals via a walk-through transaction.
• Dealing with customer and sales agent queries.
• Carry out ad-hoc assignments when required.

• Previous administration experience.
• Customer service skills.
• Able to work independently and as part of the team.
• Keen eye for detail and ability to check own and others work diligently.
• Able to work under pressure and to set deadlines and SLA’s.

Benefits:

We have been voted by Best Companies as the UK's 4th best Telecoms company and we are in the UK's top 75 Best Large Companies to work for in 2022.

Our ethos is simple: the more you put in the more you get out.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays, and the option to purchase more!
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday or if you're getting married
• Auto enrolment following probation into a salary pension scheme
• Access to exclusive offers on a range of Daisy products