We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK, Poland and Netherlands. We have embarked on the mission to use technology to provide patients with a memorable best-in-class fertility journey that leads to the best outcome starting a family!
At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives.
Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. Join us at TFP Fertility, where your passion and expertise can contribute to our legacy of excellence.
The Role:
To work as part of the Patient Services and Administration team to provide exceptional customer care and an efficient administration service for the patients of Oxford Fertility.
The main focus is to process all referrals into the unit, both NHS and private, and register patients on the Patient Portal. Dealing with all queries regarding funding and liaising with CCG’s as and when necessary. To be the main point of contact for our satellite services and local NHS Consultants and deal with all queries promptly and efficiently both by telephone and email.
This role is a full time position working 37.5 hours per week
The role will include working some evenings and occasional weekends and Bank Holidays
The Location:
Oxford Fertility was established in 1992 and is one of the UK’s longest standing and largest IVF clinics. Due to the passion, expertise and reputation of our team, the clinic has grown into a leading fertility clinic and offers a full suite of treatment and diagnostic services, including PGT and IVM. Providing treatment to both NHS and private patients, Oxford Fertility performs approximately 1200 fresh cycles and 1000 frozen cycles per year. Conveniently located in a business park setting on the outskirts of Oxford, close to junction 8a of the M40, there is ample free parking for staff and patients around the building.
Key Responsibilities: