- - myTomorrows is hiring a

Patient Navigator

Mexico City, Mexico

Revolutionizing access to medical treatments
We're on a mission to enable earlier and better access to treatments and improve the lives of patients. Making it possible for anyone to find and access the best possible treatment options, with the click of a button. Bringing together demand and supply like never before, in one of the world's largest industries. Our patient-centered offering is gaining traction, and with the right team we can go from helping thousands of patients each year, to millions of patients. Do you aspire to be at the forefront of innovation in healthcare and creating the next health tech unicorn? You’ve come to the right place!


The opportunity: Patient Navigator

As a Patient Navigator, you are the first point of contact for patients, caregivers, and Healthcare Professionals who contact myTomorrows with specific questions. Our communication is intended to be highly informative and educational regarding pre-approval treatment options, such as Clinical Trials and Expanded Access Programs. The role is one that requires energy and empathy in discussing these treatment options with patients and guiding them through the process of accessing the chosen option. 


We are looking for a person with a healthcare background who lives and wants to work from Mexico remotely. You can support us in responding to requests and questions from patients with regard to identifying pre-approval options. You will join our Patient Navigation team (part of the Operations team) and will be working closely together with other departments when needed. 


What you'll do in this role:

  • Communicate with patients and caregivers via phone and email as a response to requests for pre-approval treatment access.
  • Capture medical data in our internal platform.
  • Search global trial databases using our AI tool to identify relevant pre-approval options for patients.
  • Pre-screen patients for specific clinical trials.
  • Engage with patients to expand our Medical Community and create awareness about the myTomorrows platform.
  • Proactively identify trends and opportunities in our daily operations.
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