Patient Navigator (Case Manager)

The Patient Navigator provides case management and care coordination as part of a multidisciplinary clinical team; Navigator, Nurse, Behavioral Health Medical Professional (BHMP), Patient Advocate and Patient Care Coordinators. The Patient Navigator will be responsible for coordination of care activities, follow up activities, resource development, assessment, and treatment planning, staffing cases with clinical team members and discharge planning.

ESSENTIAL JOB FUNCTION

• Monitors daily activities and coordinates care with crisis center and outpatient staff
• Will communicate with the clinical team to ensure client’s goals and objectives are clear
• Coordinates with family members and team on service delivery methods and options
• Coordinates staffing with other team members
• Coordinates with clinical team regarding client appointments
• Provides recommendations to identify how to assist patient with any social determinant needs identified
• Works with member and family to educate on needed services as well as advocate for additional services identified
• Performs case management duties as defined in each member’s individualized treatment plan
• Completes all needed documentation for behavioral services provided
• Other duties as assigned
• Will attend supervision sessions as required.
• Will complete all other required trainings as assigned.
• Depending on setting, may also:
  • Float among various clinical services, where qualified and competent

POSITION QUALIFICATIONS  

Minimum Qualifications:

• High School Diploma or equivalent and 4 years of behavioral health experience
• Associate degree in Psychology or related field and 1 year of behavioral health experience
• Bachelor’s Degree in Psychology or related field
• Level 1 Fingerprint Clearance Card, or ability to obtain upon hire
• Food Handlers Card desired or willingness to obtain or willingness to obtain has context menu