Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
ABOUT THE TEAM
At Aircall, our integration partners are at the heart of our business and a driving force behind our growth and innovation.
The App ecosystem team is part of the Partnerships organization. Our mission is to build a best in class App ecosystem and create fruitful partnerships for both partners and Aircall to bring our customers the best integrations for their businesses to thrive.
ABOUT THE ROLE
The Partnerships Technical Advocate is the technical bridge between Aircall and our technology partners. Your expertise in web development, APIs, and integrations will play a key role in inspiring and supporting our partners as they build innovative solutions using Aircall’s platform.
You’ll collaborate closely with our Partner Development Manager to provide partners with technical insights, best practices, and most used integration features. On some occasions this will include creating technical documentation and detailed implementation plans.
As a cross-functional role, you’ll work with Product, Solutions Engineering, Implementation services, and other teams to maintain and grow our Developer ecosystem. This ecosystem includes our Developer Portal, integration pages, SDKs, public APIs, and marketplace listings.
You’ll represent Aircall in the developer community, sharing knowledge and engaging with developers through blog posts, webinars, community events, and more.
MAIN ACTIVITIES
- Support and guide partners and developers building, testing, and optimizing integrations with Aircall, providing insights, assets, and troubleshooting support as needed.
- Create clear, detailed technical documentation and implementation plans that support partners throughout the integration process.
- Work closely with internal teams to maintain and expand our Developer Portal, SDKs, public API resources, and integration listings across marketplaces to ensure they reflect the latest features and best practices.
- Actively promote Aircall through blogs, webinars, and events to raise awareness of our platform and its possibilities, fostering a vibrant developer community.
- Research and identify emerging technology partners whose products align with Aircall’s platform, bringing forward recommendations for partnership that enhance integration value and address emerging customer needs.
SPECIFIC SKILLS
Must have
- Deep technical expertise in modern web development, along with a solid understanding of APIs, SDKs (JavaScript, Node.js, REST…)
- Good understanding of backend and Integrations design patterns.
- Excellent documentation skills, with the ability to translate complex technical details into clear, actionable guidance.
- Proven ability to build and maintain relationships with external partners, offering both technical guidance and strategic insight.
- Self-driven, organized, adaptable in fast-paced, evolving environments and a positive attitude.
- Exceptional communication skills, able to engage with technical and non-technical audiences alike.
- Fluent English
Nice to have
- Previous experience as a developer advocate, solutions engineering, implementations consultant or a similar role
- Proven experience at a leading tech company building integrations, developing APIs, creating SDKs, or developer portals.
- Experience in a fast-paced, growth driven organization, and comfortable dealing with constant change.
- Familiarity with CCaaS, UCaaS, or SaaS platforms.
- Knowledge of data analysis to track engagement and assess the impact of developer initiatives.
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
