Partnerships and Community Outreach Manager

Hey Jane is the leading telemedicine clinic providing a range of reproductive and sexual health care services, including abortion care. Since launching in 2021, we’ve been committed to providing safe, discreet medication abortion treatment (no in-person clinic visit necessary)—and have helped more than 80,000 people get the care they need from the comfort and convenience of their phone. Our in-house clinical care team, composed of board certified doctors, advanced practice clinicians, nurses, and patient care advocates, is just a text message away. We’re committed to helping you get the care you know you need. Because we believe the best person to make decisions about your body is you. About the role: We’re seeking a seasoned provider and community outreach specialist in Illinois to develop and execute a strategy to increase awareness within the state that Hey Jane’s telemedicine abortion services are covered by Illinois Medicaid, as well as drive health care provider referral growth. In November 2024, Hey Jane became the first fully virtual abortion provider to accept Illinois Medicaid. This means care with Hey Jane can be as little as $0—and, because of our innovative model, does not come with additional costs associated with accessing in-person care (including lost wages from taking time off work, child care coverage, and transportation to/from a clinic). But research has found that public awareness that Illinois Medicaid covers telemedicine abortion care is low, leading this patient population to incur unnecessary out-of-pocket expenses or skip care altogether because of financial barriers. We want to change that. We are seeking an Illinois-based Community Outreach Manager who has demonstrated experience in building provider referral channels and marketing to Medicaid members (including via provider, clinic, and patient outreach). They will work directly with our VPs of Marketing and Business Development to create and bring to life an Illinois Medicaid marketing and business development strategy that will have a tangible impact on abortion access for low-income individuals in the state. The ideal candidate will have a knack for low-cost/high-impact marketing strategy, established local health care connections within the state, an understanding of how to authentically reach diverse audiences, an ability to move quickly while applying a test-and-learn mindset to the program, and a passion for reproductive health care. Who you are:

Extensive experience in Medicaid outreach and marketing in Illinois.

Background in engaging with local providers and organizations in a BD, sales, account management, or partnerships capacity.

Expertise in developing culturally appropriate outreach strategies tailored to diverse populations and exceptional communication skills.

Proven track record of project management, including execution, tracking, and reporting of outreach efforts.

Ability to multitask and effectively manage time while hitting all deadlines in a fast-paced environment.

What you'll do:

Opportunity spotting: Developing and executing a strategic plan to reach Illinois Medicaid patients and providers, as well as identifying new leads through proactive research and prospecting.

Stakeholder collaboration: Establishing partnerships with community-based organizations, health care providers, advocacy groups, and government entities.

Outreach implementation: Executing targeted campaigns that establish and strengthen these partnerships, including in-person meetings and office visits, digital outreach, local events, and grassroots initiatives to connect with Medicaid patients and providers.

Culturally relevant messaging: Ensuring all outreach materials align with the diverse needs of Medicaid populations.

Performance metrics & reporting: Tracking engagement success through qualitative and quantitative metrics and providing regular reports and ongoing communication to the Hey Jane team.