A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.
We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.
At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.
Thumbtack by the Numbers
About the Partnerships Team
The Partnerships team is focused on driving more customers to the platform through B2B partnerships that can deliver long-term, sustainable customer growth. Additionally, the Partnerships team works closely with different XFN partners in product, sales, success, marketing, etc. to design and execute targeted campaigns and experiments for new and existing professionals on Thumbtack.
About the Role
The Partner Success Manager sits within the Sales organization with an indirect line into the Partnerships team. This role will serve as the primary point of contact for Thumbtack’s strategic and technology Demand partners. The Partnerships Manager role will directly impact the overall growth of the Thumbtack marketplace by creating and maintaining a framework for ensuring that a partner’s business goals, objectives, and needs are exceeded. Improving the quality of partners on the platform, that provide an exceptional customer experience, while driving revenue for the company.
Responsibilities
What you’ll need
Bonus points if you have
Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here.
For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $97,750 - $126,500. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
For candidates living in all other US locations, the expected salary range for this role is currently $89,250- $115,500. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
#LI-Remote
Learn More About Us
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected].
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .
