If so, we would love to hear from you!
About us
At Modulr, our vision is a world where all businesses are powered by embedded payments.
Modulr enables thousands of businesses, from SMEs to Enterprise, across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment methods, accounts, and card products.
We’ve created an industry-leading platform with comprehensive online tools and API access, to meet the demands of daily business payments. We are connected to an expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS. Our payments expertise and extensive product capability also enables us to build tailored solutions to solve complex payment problems for hundreds of clients in a range of industries, including Travel, Merchant Payments, Lending, Wage Advance and Investment & Wealth.
We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs, and hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in 11 currencies. We are principal issuing members of Visa and Mastercard across UK and Europe.
Our regulatory permissions and governance structure underpin our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.
Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by the venture arms of payments giants PayPal and FIS, as well as growth investors Blenheim Chalcot, General Atlantic, Frog Capital and Highland Europe.
Modulr now has over 400 employees spread globally across offices in London, Edinburgh, Amsterdam and Mumbai.
Modulr values
The role
Key responsibilities
Modulr’s embedded payments business model enables Modulr’s regulated emoney accounts and payment services to be delivered to customers through various routes. In some instances Modulr delivers services directly to customers; in others the services are delivered through Partners. These Partners embed the services into their own products and Modulr outsources various critical activities to them. In the UK these Partners may be registered with the FCA as Agents or Distributors.
The role of the Partner Oversight team is to oversee the activities of these Partners, ranging from how they promote their services and deliver against Consumer Duty requirements, through to their performance of outsourced AML and financial crime controls such as KYC and Transaction Monitoring, to understanding their business plans and financial viability. It is a broad and complex activity which requires a strong understanding of Compliance (beyond just AML matters), the ability to build and manage client relationships, the ability to work collaboratively with many other teams within Modulr, and a mindset of curiosity and ability to understand a Partner’s business model and think about the implications of that where they are operating under Modulr’s license.
The Partner Oversight Manager is a Senior Individual Contributor role, which sits alongside the two Partner Oversight Team Leads and reports into the Head of Partner Oversight. The purpose of the Partner Oversight Manager role is to support the whole team, providing expertise and inputting in the handling of complex cases and client escalations. The Partner Oversight Manager will also work with the Team Leads on the Quality Assurance of the activities and feed in to the training and development of the team, ensuring their understanding and skills are being constantly developed given the breadth of the Partner Oversight activity.
The Partner Oversight function within Modulr is going through a phase of significant growth and development. This is a great opportunity for someone to help shape and deliver a market leading proposition, in a unique, varied, complex and challenging role.
Specific duties
Depending on the project, you will need to be comfortable doing the following:
About you
The successful Partner Oversight Manager will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.
The ideal candidate
What can Modulr offer you
You’ll be part of a cross disciplinary team(s), with co-workers located in Edinburgh, London, Amsterdam and/or India. We are friendly and sociable, challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale up and grow. Our culture and values are putting you first and are about investing in your future.
ModInclusion
We believe that by seeing Modulr, and the world, from all sorts of angles, we can make life better for all. We want you to know that the things that make you, you — like your identity, age, ability, and background — are things that we will always celebrate and support with open arms. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from anyone and everyone.
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