Partner Manager

Capella Space stands at the forefront of synthetic aperture radar (SAR) satellite technology and signal intelligence. We provide customers in governments, academia, and commercial sectors with reliable information that enables unparalleled understanding of the world. Our mission is centered on delivering timely and reliable Earth imagery, supporting diverse applications in defense & intelligence, disaster response, energy, environmental monitoring and more. Utilizing cutting-edge technology, Capella Space designs, manufactures and operates an advanced constellation of SAR imaging satellites. Our market-leading SAR satellites are complemented by an unmatched data infrastructure and automated ordering and delivery platform for fast, reliable insights where and when customers need it most. 

Recognized for our technological prowess, Capella Space was honored as one of the 10 most innovative companies in Space in 2023 by FASTCOMPANY. Capella Space is an internationally trusted Earth Observation data provider, working closely with the U.S. Space Systems Command, U.S. Space Force, NASA, U.S. Air Force, U.S. Navy, U.S. National Reconnaissance Office, the Canadian Government and more to make unclassified, high-resolution SAR data more accessible.  

What Makes Capella Unique? 

Capella Space is a highly collaborative team environment, providing an opportunity to work with some of the brightest minds in the space industry, though no prior space experience is needed.  We’re looking for people excited about tackling seemingly impossible challenges, learning new skills and concepts, and helping each other achieve success. Our mission and our products are meant to understand the whole world and help everyone in it - regardless of race, creed, or any other distinction. We encourage you to bring your unique perspective to help make us stronger, including applications from those who are traditionally underrepresented in tech. 

About the Role

At Capella Space, the Partner Manager within our Customer Success team will play a pivotal role in building strategic relationships with partners to enhance our customer satisfaction and success. This position focuses on fostering strong business relationships, coordinating with cross-functional teams, managing partner engagements, and ensuring that our solutions meet customer needs effectively. The successful candidate will work collaboratively with internal teams and external partners to ensure the seamless delivery of services and products, aiming to boost company growth and customer satisfaction.

Responsibilities

•  Develop and manage strategic relationships with key partners and stakeholders.
• Coordinate with internal teams to ensure timely and successful delivery of our solutions to partners.
• Identify new opportunities for partnerships to expand business and improve customer success.
• Conduct regular feedback sessions with partners to understand their needs and ensure satisfaction.
• Collaborate with the sales team to align our partnership strategies with overall business goals.
• Prepare reports on partner performance and return on investment.
• Handle partner queries and resolve partner issues timely and effectively.
• Maintain a comprehensive knowledge of the industry trends to ensure we are positioned strategically.
• Drive events and initiatives that promote collaborative use of our services.
• Establish a predictable partner onboarding process.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in partner management, customer success, or related roles.
• Strong interpersonal and communication skills.
• Demonstrated ability to develop and maintain strategic relationships.
• Effective problem-solving and negotiation skills.
• Proven track record in managing customer/partner engagements successfully.
• Experience with partnership software tools and CRM systems.
• Ability to work collaboratively in a cross-functional team environment.
• Analytical mindset with the ability to present strategic insights.
• Flexible and adaptable to change in a fast-paced environment.

Compensation 

The annual salary range for this role as it is posted is $88,200.00 - $116,800.00.  The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), specific office location and calibrated against relevant market data and internal team equity.  Benefits listed in this posting may vary depending on the nature of your employment with Capella Space.    

Benefits/Perks 

In addition to an opportunity to take part in an innovative, collaborative and fast-growing business with a highly motivated and skilled team, we also take pride in taking care of our employees. Here are just a few ways that we show our appreciation: 

• We offer up to 100% paid medical coverage, with robust vision and dental plans, comprehensive flexible spending accounts, and supplemental health plans 
• Equity 
• 401K Plan to invest in your long-term retirement planning 
• Generous Parental Leave 
• Flexible Paid Time Off Policy 
• Commuter & Parking Benefits 
• Mental Health Resources 
• Monthly phone stipend 
• Daily provided lunches and stocked kitchens.  
• Furry friends? We’ve got you covered with dog-friendly work environment & them with pet insurance options 

Equal Opportunity Statement 

Capella Space is an equal opportunity employer, committed to creating a diverse and inclusive workplace, and upholding equitable hiring practices. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you need assistance or require an accommodation during the job application process, please notify [email protected] 

To learn more about us, explore our site: https://www.capellaspace.com/  and follow us on X and LinkedIn to see our SAR imagery!