What you get to do in this role:
Responsibilities
· Partner with the Regional Partner Manager or Strategic Regional Partner Manager, Partner Ops, Strategic Alliance Operations, Legal, finance, MDM, Sales Ops business owners to address Partner M&A process improvement and drive efficiency
· Develop the launch plan and timeline necessary to implement process globally
· Conduct regularly scheduled meetings with key managers of the business for the purpose of reviewing progress as well as identifying new process needs
· Subject matter expert on programs, systems and processes supported by Partner Operations including on-boarding of ServiceNow Partners
· Suggested, justified, and implemented process improvement ideas generated by team UAT testing of system enhancements and new program releases
· Create Monthly and Quarterly Metrics/Dashboards for Management
· Ensured data integrity in planning databases
AMEA SHIFT TIMINGS
To be successful in this role you have:
5-6 years combined experience in the areas of account management or partner/channel management
· Rich and diverse background of sales and partnership management
· Customer service oriented with strong interpersonal skills and ability to positively interact with fast‐paced business
· Excellent problem resolution skills
· Handles self with highest level of professionalism in all communications
· Highly self-motivated and entrepreneurial
· High energy with the capability to multi‐task in a dynamic, rapidly growing organization.
· Ability to communicate effectively with a wide range of stakeholders, from technical resources to senior partner executives; capacity to challenge the perspective of others or manage difficult conversations when necessary.
· Must have a collaborative working style and must work well in a team environment.
· Preferably having public speaking skill set.
AMEA SHIFT TIMINGS
JV20
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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