About Acquia
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!
We are looking for a highly motivated, collaborative, and engaged Partner Enablement Specialist to help us continue to build a great Partner Ecosystem. This role requires a strategic thinker with a good understanding of how partner operations function, cross-functional collaboration, and a proven track record of delivering results in a fast-paced scale-up environment. You will be a key player as part of our Partner Operations team.
IN THIS ROLE YOU WILL
- Develop, facilitate and execute a multi-tiered product enablement strategy for a Partner audience including follow-up and reinforcement as needed.
- Deliver enablement via our network of partners including participation in our quarterly boot camps. Serve as an in-house resource, provide feedback, and certify new partners for successful independent interactions with buyers
- Partner with Product, Product Marketing and Marketing teams to understand key capabilities to highlight to our partners.
- Project manage and/or create product related enablement assets to live in our Partner Portal
- Design and develop creative training solutions including, but not limited to, interactive instructor-led training courses, elearning and blended learning modules, and all related materials and resources
- Refine existing partner curriculum in alignment with evolving business priorities
- Maintain process for product certifications to be completed by our partner audience
- Create and refine a data driven, analytic framework to identify gaps and evaluate the success of our partners.
- Help in the management of our Partner Portal, Salesforce and other tools used as part of our Partner Program (internal and external).
REQUIRED EXPERIENCE, COMPETENCIES AND BEHAVIORS
- Bachelors or advanced degree
- 3+ years’ experience in sales, sales training, or partner operations, preferably for high tech organizations with the demonstrated ability to transfer skills and knowledge to a group and/or individual
- Polished training facilitation skills and expertise. Experience creating partner enablement assets is a plus.
- Strong understanding of partner / channel operations and processes and techniques utilized by both digital agencies and professional services organizations.
- Strong meeting management and group facilitation skills. Ability to structure small and large group meetings to achieve pre-defined objectives
- High competency in the following areas: highly collaborative, strong oral and verbal communication, ability to create polished enablement presentations and assets, attention to detail, planning, process and project management, effective decision making, results-oriented, ability to work under pressure and with tight deadlines
- Familiarity with eLearning authoring tools such as Articulate360, Learning Management Systems, and Salesforce a plus
- Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Proactive and innovative mindset that constantly seeks opportunities to enhance processes and workflows internally that will benefit our partners and internal teams.
- Analytical mindset, with the ability to gather and analyze data to drive decisions, insights, and improvements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
