We are looking for a Partner Account Manager. If you have a strong command of Spanish (B2+ or higher) and at least one year of experience working directly with clients, this role could be a perfect fit for you.
About the product: It is a global streaming platform that connects people through live events, video chats, and real-time interactions. Our mission is to bring joy and alleviate loneliness by offering a fun, safe space for people to engage with streamers and communities around the world. With top-quality video, 24/7 streams, and a completely ad-free experience, we’re redefining online entertainment. Our growing team is filled with passionate individuals who love taking on complex challenges, from AI integration to creating data-driven experiences. Here, your ideas truly matter, and you’ll have the chance to make a real impact. We are also expanding into new markets and rolling out exciting new features to keep our users hooked. We strictly moderate to ensure a clean, safe environment for our product. If you are ready to help shape the future of streaming, we’d love to have you on board!
In this role, you will
- Manage 20 LatAm Partners with the goal of building long-term relationships and growing their business
- Onboard new Partners
- Conduct regular analytics and communicate insights to Partners in a timely manner
- Collect, analyze, prioritize, and share feedback from Partners
- Collaborate with support and product teams to solve any issues partners encounter
- Communicate company updates to Partners
- Gather insights from Partners about industry trends being implemented in the market
It’s all about you
- Proficiency in Spanish (B2+) and English (B2+)
- 1+ year of experience in a client-facing role
- 1+ year of experience in account management or customer success (preferred)
- Analytical thinker with a results-driven approach
- Strong client focus with excellent problem-solving skills
- Proven ability to prioritize tasks and meet deadlines in a fast-paced environment
- Self-motivated and capable of working independently
- Excellent organizational and communication abilities
Would be a plus
- Experience with the LatAm market
- Familiarity with various CRM tools
- Experience with analytics tools such as Tableau or Amplitude
What we offer
Care and support:
- 20 paid vacation days, 15 sick days, and 6 additional days off for family events
- 100% medical insurance coverage
- Sports and equipment reimbursement
- Team building events, corporate gifts, and stylish merch
- Financial and legal support
- Position retention and support for those who join the Armed Forces of Ukraine
- Participation in social initiatives supporting Ukraine
Comfortable working environment:
- Work from our Kyiv hub or remotely with a flexible schedule
- Workspace rental reimbursement in other cities and abroad
- Modern equipment or depreciation of your own tools
Investment in your future:
- Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
- 70% of our heads and leads have grown into their roles here – so can you!
- Performance-oriented reviews and Individual Development Plans (IDPs)
- Reimbursement for professional courses and English classes
- Corporate library, book club, and knowledge-sharing events
Our products are in top positions in their categories on App Store and Google Play. We are free to implement our ideas and directly influence products, cherishing our users. Your work will be seen by millions of people worldwide. Join us and shape the future of the social networking industry.
Hiring process
