Minato City, Japan

Full-Time

What you get to do in this role:

The Partner Development Executive manages ServiceNow relationships with our Partner Ecosystem across the APJ Region. A large part of this role is to manage and nurture companies in the ServiceNow Partner ecosystem while also encouraging current ServiceNow Partners to develop and mature their ServiceNow practice. This includes:

Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, bring growth.
Planning for Success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap.
Managing the ecosystem across team members through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting.
Drive ecosystem governance through team member communication, execution plans, reporting and dashboard preparation, global interlocks with other regions.
Develop Standard Operating Procedures (Business Planning Guides, Enablement Journeys, etc.)
Coach partners both remotely and face-to-face
Communicate partner programs' requirements and benefits across the ecosystem
Provide daily management of partner ecosystem
Work with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being accomplished
Conduct quarterly and bi-annual business reviews
Develop partner business case and program roadmaps
Articulate investment areas needed to both enter and progress through the partner program
Implement remediation plans
Manage partner portal and other systems
Work towards partner revenue goals through teaming and subcontracting
Participate in marketing events
Approximately 10% travel

To be successful in this role you have:

At least 5 years prior experience working with sales, marketing, or Channel and Alliance partnership management.
Ability to work in a true 'east-west' operating model with both direct line and dotted line team members
Diligence at measuring and communicating progress to achieve targeted results, identifying obstacles and associated remediation plans.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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