WinnCompanies is looking for a Leasing and Occupancy Specialist I to join our team at The Lofts at Osage Mill, a 139-unit residential community in Bessemer, NC.
In this role, you will perform all day-to day leasing and marketing activities related to apartment rentals, move-ins, recertifications, and lease renewals. You will also provide outstanding service to customers, residents, and clients while maintaining budgeted occupancy at the highest attainable rents at all times.
Please note that this is a part-time position, which will work up to 26 hours per week and is not eligible for Winn benefits.
Responsibilities
- Interact with prospective and current residents to achieve maximum occupancy.
- Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospect leads.
- Prepare lease documentation applicable to program types, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
- Deliver customer service that exceeds expectations for new and current residents.
- Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
- Review, prioritize, and distribute resident service requests as required.
- May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
- May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated a necessary based on property, regional or corporate initiatives.
- Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
- Remain current with local events and hiring trends that may have an impact on the property.
- Remain up-to-date with federal, state, or other regulatory requirements and programs.
Requirements
- High school diploma or GED equivalent.
- 1-3 years of relevant work experience.
- Proficiency in Microsoft Office applications.
- Solid organizational and administrative skills.
- Excellent customer service skills.
- Outstanding verbal and written communication skills.
- Superb attention to detail.
Preferred Qualifications
- Associate's degree.
- Experience in property management, affordable/tax credit programs, hospitality, or customer service.
- Experience with Yardi or RealPage property management software.
- SHCM certification.
- Certified Occupancy Specialist (COS) certification.
- Certified Professional of Occupancy (CPO) certification.
About Us
With 4,400+ team members working across 600+ locations in 23 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance. No matter your passion, your work at Winn will impact people who are more than just residents to us. They’re individuals, families and heroes.
