This is your opportunity to join our team of forward-thinking, change-making individuals. Operating at the intersection of health and tech, you'll help us shape the future of healthcare.
Our Mission
Healthengine’s mission is to improve access to healthcare by helping Australians find and connect with all primary care providers. We strive to achieve this through Australia’s leading healthcare marketplace, bringing together over 4 million active Australians, and more than 10 thousand practitioners that are powered by our technology - and growing.
We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians.
The Gig
We are looking for a part-time accounts receivable officer to join our Finance Team on a 12-month contract, working 15-20 hours per week with the flexibility of working across 2 or 3 days.
Reporting into the Finance Manager, the purpose of this role is to ensure Healthengine receives timely payment for the services it provides and to ensure these transactions are recorded appropriately. The overall goal is to maintain our aged receivables, improve the number of days sales are outstanding (DSO) and ensure our monthly cash collection targets are met.
Responsibilities:
Performance of daily bank account reconciliations at an estimated volume of 20-50 transactions per day.
Maintenance of all accounts receivable records
Resolving customer account queries and investigating any other irregularities
Collection of customer overdue accounts including the sending of statements and liaising with debt collection agencies
Assistance with the preparation of weekly and monthly DSO and aged receivables reporting
Attending to up to 20 outbound customer debt follow-up calls per week, along with emails
Providing cover and support to the broader Finance team including assistance with other ad-hoc finance tasks (as required)
About You
You're the kind of person who takes accountability in a fast-paced, autonomous and flexible environment. Fast may be your default (like us!) but you never, ever compromise on what’s important, willing to take a steady, more informed approach when it comes to maintaining the trust of our team and customers. You handle change like a pro, and continuous improvement is a way of life. You are not afraid to speak up and share your thoughts respectfully, with the intention of making positive change. You take initiative and drive your own learning journey without waiting for someone to point you in the right direction. And ultimately, you care: about people, health and innovation.
Experience you’ll bring:
You have the ability to negotiate effectively and professionally with a range of customers and/or colleagues, with a focus on customer retention.
You are comfortable working autonomously and willing to take full ownership of the responsibilities and tasks associated with the role.
You are able to manage your own time effectively, multi-task when required and work well under pressure.
You are also comfortable with new systems and processes including the use of Microsoft Excel to prepare and replicate financial reports.
2+ years experience in a similar position
Experience with Microsoft Office and an intermediate level of Microsoft Excel skills
Exposure to any of NetSuite, ZenDesk or SalesForce CSM would be looked upon favourably
Additional Information
The perks behind the work
Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. You will learn a lot and grow even more. Healthengine is the ideal workplace to bring ideas, make change and leave a lasting impact on your team and the industry.
In addition to an array of growth opportunities, we also offer:
A hybrid workplace that offers flexibility to balance work and life
A vibrant social calendar of events, quarterly team-building activities and more
Unlimited coffee and snacks, and a subsidised vending machine in our Perth office
Awesome discounts and salary packaging options through our benefit partner, Maxxia
Access to learning resources to develop your personal and professional skills
Workplace wellness program, including extra leave and access to EAP and other wellbeing resources
Extra leave so you can recharge and focus on your wellbeing
Support for you when it comes time to grow your family with paid parental leave
We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023 and are a certified Great Place to Work in Australia 2024.
Diversity and inclusion
At Healthengine, we believe in the power of a diverse work environment to fulfil our mission and better serve our providers and patients. We’ve created a culture that genuinely values diverse perspectives and backgrounds, knowing that our differences can inspire new ideas. We are fully committed to building and maintaining our inclusive environment where all voices are respected and heard. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.
