About this Job:
- Technical and functional application management of (web based/batch) applications
- Communication to (internal) customers and team members about changes in applications and processes
- Monitoring of the continuity and quality of data production and data delivery
- Execution of activities related to data production and data delivery
Responsibilities:
- Responsible for the confidential handling of information of research results considering the privacy legislation and contractual agreements with the customers
- Monitoring and actively improving the efficiency in manual and automated processes
- Informing head of the department on time when SLA agreements are not met / will not be met
- Documenting and managing the administrative and logistical processes of the tasks and keeping them up-to-date
- Support (internal) customers in their need for information by (facilitating) data analysis
- Responsible for helpdesk activities for applications supported by the department
- Translate (internal) customer requests to requirements for ICT departments
- Managing of applications and their configuration files
- Testing of applications delivered/changed by the development departments based on the requirements
- Taking initiatives that can lead to innovation
- Coaching of level 1 and level 2 team members
Qualifications:
- Bachelor degree or similar working-/thinking level: technical profile, computer science, computer automation or similar practical experience.
- Advanced database knowledge
- Visual Basic experience is a plus
- Demonstratable work experience within an automated environment
- Expert knowledge in Excel
- Knowledgeable in panel processes
- Fluent in both spoken and written English
- Fluency in German is a plus
We Offer:
- Annual public transport pass
- Food vouchers at the amount of 70 BGN per month.
- Three additional non-working days per year
- Multisport card – self funded by the employee.
- Additional Health insurance by Generali
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
