Panel Application Support Expert (MS Access /VBA)

Media Measurement Hub (GSC MM) is a global operations department located in Sofia. As a centralized operations Hub it includes roles with various support and professional job profiles, working closely with all country Operations teams, as well as many global Technology and Product teams. The department provides wide range of services, including helpdesk support, data and systems monitoring, data pipelines configuration and processing, data extracts and prep for client products, as well as data science and analytics.

The “Panel Application Support Expert” will work primarily with our Switzerland Media Measurement operations team on maintaining their eRAM (Electronic Radio Audience Measurement) panel management applications and online panel management portal (CMS). He or she will also work closely with various technology teams supporting further development of these applications.

Key Activities :

• Work on supporting the eRAM panel daily operations of the Switzerland Media Measurement team
• Maintain and service an MS Access and VBA based application used for panel incentivization
• Support small adjustments to the application code when necessary
• Work close with software engineers on planning and migrating the application code (to Python)
• Maintain and upkeep the eRAM panel CMS (Atlas) portal
• Support adjustments and updates to the content of the panel CMS
• Collaborate with the engineering teams on improvements to the panel CMS

• At least 2 years of relevant work experience
• Work or hands-on experience with MS Access, VBA and SQL
• Experience with HTML, image editing, JavaScript (possibly PHP / CSS)
• Attention to detail and interest in learning new skills
• Good understanding of data analysis principles and methodologies
• Excellent level of English language, both written and spoken
• Knowledge or experience with Python is considered an advantage

We Offer You

• Dynamic and energizing work environment fostering collaboration and teamwork
• Utilize cutting-edge digital technologies to stay at the forefront of innovation
• Continuous training programs designed to enhance and support your professional development
• Unlock avenues for both personal and career growth within our organization
• Enjoy the flexibility of adjustable working hours (hybrid model)

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion