Role Summary:
The demands of this role will involve the timely and accurate processing and payment of invoices and expenses to suppliers and colleagues and assisting with their enquiries and queries.
This role requires excellent communication skills, meticulous attention to detail and high levels of accuracy. You will also need to interface with other internal SSC teams.
You must ensure that all company policies are adhered to and that specific duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.
Key Responsibilities:
The P2P Specialist is expected to assume the following key responsibilities plus any other reasonable duties as required:
Payments
- Responsible for generating payment runs (scheduled and urgent).
- Ensure all payment runs are signed off by authorised signatories and that treasury have been advised of payment amounts prior to runs.
- Resolve payment rejection queries.
- Write off unpresented cheques.
- General purchase ledger maintenance and reporting.
- Provide exceptional customer service to internal and external customers at all times.
- General administration duties.
Invoice & Query
- Uploading & processing of invoices/payment request forms.
- General purchase ledger maintenance and reporting.
- Debit balance dispute resolution.
- Maintenance and matching for PO Orders.
- Managing exceptions on PO orders.
- Manage the business rules in VIM for PO and Non-PO invoices.
- Handling and resolution of invoice queries.
- Provide exceptional customer service to internal and external customers at all times.
- General administration duties.
Travel & Expenses
- Process non-automated colleague’s expenses into SAP.
- Monitor and chase submission of corporate card expense claims where appropriate.
- Ensuring that any regional legislative analysis is completed and timely.
- Validation and review of coding of automated expenses.
- Ordering of colleagues Currency Advances and reconciliation of related expenses.
- Dealing with all employee/business expense queries.
- Provide exceptional customer service to internal customers at all times.
Skills & Abilities:
- Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts.
- Proficient skills in Excel, Word and Outlook are essential.
- Remain approachable under pressure.
- Knowledge and ability to use relevant internal systems.
- Act with integrity, tact and diplomacy.
- Work as part of a team.
- Ability to complete a variety of related tasks.
- Pro-actively solve problems.
- Excellent Customer Service skills.
- Good time management skills.
- Ability to be flexible within role.
- Excellent oral and written communication skills.
Knowledge & Qualifications:
- Good knowledge and understanding of P2P processes within specific area of expertise: Queries & Payments / Travel & Expenses / Best practice in P2P.
- A thorough knowledge of SAP system preferable.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely.
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
- Broader impact: take up to four days per year to volunteer, with charity match funding available too.
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
- Time out: 21 days annual leave, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
- A comprehensive company funded private medical insurance with international coverage.
- A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares.
- Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more.
- Recognition for great work, with global awards and kudos programmes.
- As an international company, the chance to collaborate with teams around the world.
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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