Join us. But be you. At Deloitte, you’ll do more than just join something, you’ll add something. You’ve found a place that values your curiosity, passion, and desire to work alongside brilliant people on the things that really matter. There really is only one question: What impact do YOU want to make?
· Join our inclusive, supportive team of 50+ in Rotorua.
· Varied role including reception, administration, customer service.
· Training and development encouraged.
Our Business Advisory team in Rotorua are looking for an experienced administrator to provide administrative support to our Māori Trusts and their stakeholders.
About this team:
Deloitte has both a deep knowledge of the Māori economic entities and a breadth of experience applying that knowledge in practice. Our approach combines insight and innovation from multiple disciplines with business and industry knowledge to help our clients excel. We utilise this knowledge and experience by simplifying complex problems for clients and enhancing their visibility for making informed strategic decisions. In Rotorua our Hourua Pae Rau team is dedicated to partnering with Māori Iwi, Māori Trusts, government, and businesses wishing to align their work with and for the benefit of Māori. Hourua Pae Rau represents the largest Māori professional services team in Aotearoa and work with over 300 Māori Trusts and Iwi entities.
As our Owner Services Consultant you will ensure the integrity of the share register to ensure a high level of service is delivered to both our client trusts and their shareholders/beneficiaries, including:
Your typical day will include:
· Updating shareholder addresses and other information
· Loading successions
· Researching and responding to shareholder enquiries, and enquiries from the Maori Land Court and other external parties
· Assisting shareholders with their enquiries on shareholdings, successions, payments etc.
· Processing dividend and grants payments
· Filing of shareholder records
· Ensuring panui for AGMs and other mailouts are distributed accurately within agreed statutory timeframes.
· Maintain the Grants database module, load application information and extract reports and process payments to recipients of grants or dividends.
· Education Grants. Liaise with the website manager on online applications and applicant’s queries receive and process applications and prepare schedules and reports and payments.
· Research the share register database to locate owners without addresses. And initiate identification processes
· Working with Team leader to ensure smooth delivery of front office and supporting office functions.
Enough about us, let’s talk about you. You are someone with:
· Knowledge and understanding of Tikanga Maori
· Strong communication skills and excellent customer service skills
· Knowledge and understanding of Maori Land Trust administration would be advantageous.
· Research and database management experience
· Excellent skills across the MS office suite
· Initiative, ability to manage competing priorities and strong attention to detail are essential attributes for success in this role.
So, who is Deloitte in Aotearoa?
We are driven to create an impact that matters at every opportunity. Supported by a strong leadership team and member firms from over 150 countries across the globe, Deloitte New Zealand is in the business of solving complex problems.
Over our 175-year history, we have built a reputation for impactful delivery across audit and assurance, consulting, financial advisory, risk advisory, tax, and technology services.
Deloitte in Aotearoa recognises the uniqueness of our country identified in our founding document, Te Tiriti o Waitangi. We uphold our responsibility(s) to the founding document and acknowledge Māori as the Tangata Whenua/Indigenous people.
Our workplace and culture
We are driven by our desire to create positive outcomes for our clients, communities, and people. Our purpose is to make an impact that matters. Everything we do is with intent - the intent to make a meaningful difference.
Our shared values are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential.
For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop.
Deloitte New Zealand rewards
We hold a simple belief – that our people’s hard work should be recognised and rewarded beyond their remuneration.
We have reimagined what ‘work’ looks like and how we can empower all our people to create a work experience that is distinct to their needs. Founded on concepts of trust, balance, wellbeing and the importance of personal connection, this is the Deloitte experience.
We offer
· Flexible work arrangements – work in a way that suits you, us and our clients best.
· Subsidised professional qualifications and paid professional memberships.
· Subsidised health insurance
· Income protection insurance
· 22 days annual leave
· Social events, social sports teams, and monthly firm drinks
· A focus on wellness and well-being
· Community focused volunteer days
· A focus on the environment and sustainability
· Plus much more
Does this sound like the sort of role and organisation for you? Then apply now! We’d love to hear from you.
Tōia mai te waka! - Haul the canoe!
Ki te urunga te waka! - To the entrance place!
Ki te moenga te waka! - To the resting place!
Ki te takotoranga i takoto ai te waka! - To the place where it will lie!
