Access Services is hiring Overnight Crisis Hotline Workers to join our Montgomery County Mobile Crisis team, with an office based out of Plymouth Meeting, PA.
Montgomery County Mobile Crisis offers 24/7 support to people of all ages in difficult times. Individuals in crisis can speak with a counselor regarding mental health, addiction, trauma, etc., either by phone/video or in-person in their homes or communities.
As an Overnight Crisis Hotline Worker, you will have the opportunity to provide meaningful counseling, help individuals in need to develop coping strategies, and facilitate linkage to other agencies or community resources that can be of assistance to our clients.
Crisis intervention work is excellent, diversified experience for those looking to pursue a career in social services. You will meet people from all walks of life and have a chance to make a real impact in critical moments. We are looking for individuals who are humble and teachable, hungry to learn new skills, compassionate towards those in need, and experienced in behavioral health skills.
Visit our website to see videos of our Crisis Workers describing their job: Mobile Crisis - Access Services
and learn more on Facebook: https://www.facebook.com/MobileCrisisSupport/
Work Schedule:
- Full time, 4 day work week
- Schedule may vary week to week and will include weekdays/weekends.
Requirements
Key Responsibilities:
- Provide immediate access to “hands-on” crisis support through phone counseling and mobile in-person crisis intervention
- Provide rapid and effective assessment, support, hospitalization (when necessary), linkage to community resources, crisis prevention planning, and follow up
- Develop and write action plans in a timely manner with clear and measurable outcomes
- Participate in assertive outreach to individuals identified to be high users of crisis services
- Complete progress notes and required documentation in a timely manner for each individual served
Qualifications:
- Bachelor’s degree in a related field such as psychology, social work, etc. (preferred), with one year of training and/or expereince in crisis intervention with adults, children, and families
OR
- Associate's degree in a related field, plus two years of directly relevant work experience
- Valid driver’s license with 2+ years of driving experience, reliable vehicle, and adequate car insurance (required)
- No Driver’s License suspensions in the last 48 months
Benefits
Compensation:
- $21/hourly, $22/hourly for qualifying overnight hours.
Our full-time comprehensive benefits package includes:
- Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k program.
- Tu0ition Reimbursement, Student Loan Assistance.
- 20 Days PTO (vacation, sick days), 9 paid holidays.
- Mileage/Toll Reimbursement, paid travel time between worksites.
- Life Insurance, Short/Long Term Disability, Catastrophic Sick Leave, Paid Parental Leave.
- Employee Assistance Program (telehealth/in person).
- Referral Bonuses up to $750 per hire.
- College tuition discounts, Credit Union perks, retail discounts.
Access Services is an Equal Opportunity Employer.
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