Outreach Specialist
New York, NY
In-Person (Hybrid) M-Th 8:30-4:30pm Friday 8:30-4:30 (Remote)
Anticipated deadline to submit application: October 15th, 2024 before 3:00 pm EST. Position may close early if application limit is met. Apply promptly for full consideration.
The Opportunity
CEO is looking to hire al Outreach Specialist in our local office who will serve as the face of the organization within local parole and probation offices, developing and deepening relationships with parole officers, providing them with information about our work, and building their commitment to referring a strong pipeline of participants for our programs. In the day-to-day, the Outreach Specialist meets with parole officers, recruits program participants, and leads presentations about our program and offerings.
As part of our mission, we strongly encourage individuals who have lived experience of incarceration or involvement in the justice system to apply for this role.
Who We Are
The Center for Employment Opportunities (CEO) provides employment services to people recently released from incarceration. Across the United States, 8,000-9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.
What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 30,000 formerly incarcerated individuals have secured full-time employment since 1996.
Who You Are
- You’re deeply dedicated to social justice and perhaps are already working in the re-entry field
- You have lived experience of incarceration or involvement in the justice system
- You know the value of creating a relationship first and how that goes a long way when motivating people to be the best version of themselves
- You are well versed in Salesforce Exponents and work well with different databases such as Excel, Microsoft Word, and G-Suites
- You are able to coordinate robust scheduling through calendar organization and having an eye for detail and completing crew configuration for maximum crew fielding
- You take accountability and accepts ownership for outcomes and consequences of one’s behavior
- You are dedicated to achieving personal, team and organizational goals through time management, data analysis, focused communications and teamwork, and continuous learning
- You have excellent time management skills and warm communication strategies that foster collaboration and transformation
- You are tech savvy and able to troubleshoot issues through what is reflected and analyzed through data
- You’re comfortable with providing the feedback and support necessary to facilitate the development of participant knowledge and skills
- You take other perspectives into account when analyzing problems and thrive working within a team
- You’re able to work effectively under pressure, managing emotional highs and lows, while maintaining focus on objectives despite setbacks or opposition
- You demonstrate the ability to identify and/or anticipate a problem, analyze the situation, offer and/or seek assistance in order to identify solutions and, when appropriate, decide on and implement a course of action
- You are able to build rapport and cooperation with persons inside and outside of CEO through interpersonal understanding. Maintains a network of contacts that can provide information and assistance
- You work effectively under pressure and at a sustained pace, managing emotional highs and lows, while maintaining focus on objectives despite setbacks or opposition
- You demonstrate respect, fairness, patience and efficiency to participants, employees and others to problem-solve and satisfy their needs with the resources available
- You’re self-motivated and diligent as you hold yourself accountable to deadlines, even in the face of adversity
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You’re highly organized with top notch time management skills and the ability to juggle multiple priorities seamlessly or ask for support with prioritization when needed.
- You accurately copy and return participant documentation
- You maintain 100% accuracy in entering client information in Salesforce
What You’ll Bring:
- Demonstrated commitment to CEO’s mission and interest in working in a fast-growing and results-oriented nonprofit environment
- Deep interest in re-entry or criminal justice reform preferred
- Must be able to travel throughout the 5 Burroughs of NYC
- Comfortable conducting outreach and skilled in relationship building; ability to ascertain the priorities of a particular individual or group and craft persuasive written or verbal communication given those priorities
- Strong time management and prioritization skills
- Ability to take into account and analyze various points of view and data to form a perspective appropriate to a particular context
The Nitty Gritty
Job responsibilities of the Outreach Specialist include but are not limited to:
- Developing and deepening relationships with probation officers and community based organizations, providing them with information about our work and building their commitment to referring a strong pipeline of participants for our programs
- Meeting with probation officers, facilitating program referrals for prospective clients, leading presentations about our service offerings, and sharing feedback with about client progress at CEO
- Making referrals for participants when needed
- Working off-site at the probation office throughout the week
Compensation and Benefits
The salary range for this position is $50,521.50. In an effort to be both equitable and transparent, CEO's compensation philosophy considers a variety of factors, including, but not limited to, experience, internal equity, and home office location in making a final determination on our salary offer.
We recognize that salary is a part of the overall compensation package and also provide a comprehensive benefits package, including medical and dental coverage, as well as professional development opportunities and training, including regular training opportunities in Motivational Interviewing (MI). MI is one evidence-based skill that reentry and human service professionals can utilize when supporting participants to achieve their goals.
We also offer paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We are a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff.
More About Us
The Center for Employment Opportunities believes that everyone deserves the chance to shape a stronger future for themselves, their families, and their communities. Our commitment to being an anti-racist organization that is inclusive across all identities and experiences drives us forward every day. We exist to create greater opportunities for people who face multiple barriers to personal and professional success, and we’re passionate about being agents of change who promote diversity, equity, inclusion, and access to opportunities for all.
People who are justice involved, people of color, people who identify as LGBTQ+ , and people with disabilities are highly encouraged to apply for vacant positions at all levels. CEO’s commitment to DEI aligns with the CROWN Act, creating an open space where our employees can present as their true authentic selves. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email.
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