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Outbound Coordinator (Night Shift)

Calgary, Canada

We are looking for an Outbound Coordinator for our night shift that will require training in all areas of operations. 


The Coordinator ensures that all the Team Members have the training, tools, conviction and support to provide a world-class experience to our customers. They love to be in the thick of it and relish the opportunity to tackle new challenges each day. The Coordinator is also responsible for the smooth operation of the warehouse, in the absence of supervisors or managers.


Duties & Responsibilities:

  • Lead the daily pack line activities, from the front line
  • Training and day-to-day performance coaching of Outbound Team Members
  • Lead daily huddles and sync meetings
  • Monitor and report on Outbound KPIs
  • Assume responsibility for collective warehouse team, in the absence of supervisors and managers
  • Engage and develop the team through coaching, support and regular feedback
  • Lead with positivity and empathy, while ensuring that team members respect their peers and the requirements of their positions
  • Help develop new procedures and improvements to current procedures
  • Seek out and engage in opportunities to further personal leadership development
  • Other duties as assigned


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