Role/Overall objectives:
This role is responsible for providing administrative support for orders management in relation with spare parts transactions, covering order entry and booking and preparation of shipping instructions and
shipping documents.
Key Accountabilities/ Execution:
Process orders entry, validation and booking in accordance with customer requirements and applicable Order Rules
Ensure on-time order entry, validation and booking of customer orders
Screen and prioritize incoming requests, received via email
Prepare shipping instructions, shipping documents, certificates and other required documents to ensure on-time delivery and meet customer expectations
Qualifications/Requirements:
Proficiency in Microsoft Office applications (Excel, Word, Power Point, Access) and MS Outlook
Strong, passionate supporter of customer service excellence
Fluent English and Hungarian is a must
Excellent communication skills, self-motivated, and ability to handle multiple priorities
Ability to work independently, work out and apply new ways of resolution
Team player attitude
Self-starter, capable of working with minimum supervision
Tolerate monotonous work
Deadline oriented, strong attention to detail is a must