Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
Careem's Marketplace team is the backbone of the operations. They are the ones ensuring top-notch marketplace KPIs to give our customers the best possible experience by managing the supply. Owning all KPIs across the whole supply funnel, our Marketplace managers are responsible for utilizing existing captains in the most efficient way and to deliver world class supply management.
What you'll do
- Your key responsibilities will include Reliability of service, Formalizing Business KPIs reporting and ensuring data accuracy
- Support with creating key business metrics and analyses that powers business decisions
- Translate data into insights in clear, concise and actionable presentations/reports to guide business decision
- Optimize & automate queries that feed into dashboards and reports to bring efficiencies into day-to-day analytics requests
- You will be responsible for managing the performance updates with top leadership as well - presenting impact analysis pertinent to actions which brought about improvement
- Post campaign analysis, A/B testing, prediction modeling
- Coordinate with all operations teams to ensure our captain supply acquisition, retention, engagement and customer experience is all intermingling smoothly resulting in the best marketplace health
- Hands-on involvement in operations and executional tasks such as campaigns, configurations etc. based on the insights gathered from data
- Own the country setup and configurations to optimize customer experience, supply growth and performance
What you'll need
- MS/BS/MBA/BBA qualified
- 3-5 years of experience in data driven/business oriented roles
- Strong analytical skills
- Strong communication skills
- Self motivated, team player and manager
- Strong Proficiency in SQL and Excel is a must
- Visualization/Dashboard skills in any BI tool such as Tableau, Power BI etc.
- Python skills are a plus
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
