Who we are
We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.
Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!
Your Mission:
Join our team as an outstanding Risk leader, overseeing our operational processes and systems which underpin Bitpanda’s products, services and interactions with the markets in which we operate.. You will be responsible for challenging, controlling, reporting and advising on risks relating to Bitpanda’s technology operations and transactional processes a. You will play a key role in ensuring Bitpanda’s technology services, software (and infrastructure), and transactional processing activities are robust, compliant and continue to evolve in step with the company’s ambitious growth plans.
You will report to the Head of Operational Risk Management and will be a key member of Bitpanda’s growing Group Risk Management Team.
What you’ll do:
- Lead oversight of central operations and associated technology risks, including transaction processes, asset and exchange monitoring risks.
- Collaborate with Bitpanda’s CISO teams regarding software development, governance, architecture, and roadmap/planning, in alignment with Bitpanda’s Risk Management Framework.
- Act as the point of contact for Bitpanda’s technology and operations teams, helping them identify, treat, monitor, and report technology and transaction processing risks.
- Perform control monitoring and oversight (including testing where needed) at planned intervals to assess effective control implementation, and advise risk owners on assessment and treatment of identified risks.
- Coordinate risk and control assessments, oversee relevant events or incidents, participate in audit engagements as needed, and support senior management in aligning IT and Operations Risk governance with organisational goals.
Who you are:
- 5+ years experience in financial services or financial technology, managing risk and control activities, and possessing strong knowledge of non-financial risk management, related processes, and frameworks.
- Solid understanding of regulatory requirements affecting financial services and fintech (eg. DORA)
- Subject-matter-expert in operational processes, transaction processes and interlinks with supporting market infrastructure.
- Knowledge of traditional back/middle office processes is a bonus.
- Working knowledge of Technology risks, and controls, particularly with regards to software development risks, familiarity with engineering standards and information technology, including payment, trading and custody processes and third-party outsourcing.
- Ability to understand end-to-end risks and integrate a control framework throughout the organisation, bringing risk-management topics to life and embedding high-output, low-friction practices.
- A self-starter capable of operating in an ever-changing environment, consistently demonstrating leadership and ownership.Nice to have: Relevant certifications such as CRISC®, CGEIT®, COBIT, ITIL, or other related certifications.
What’s in it for you
- We're proud of our flexible working model that includes 2 days (minimum) working from the local Hub, plus 60 Work From Anywhere days annually
- Total compensation package including participation in our Bitpanda stock option plan
- Competitive benefits programs and policies shaped by our flexibility-first philosophy
- Exclusive premiums when trading on Bitpanda
- Company-wide and team events — both in-person and virtually!
- Bitpanda swag to keep you living the brand
And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.
Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.
