What happens between when a customer clicks "Buy" and the order shows up on their doorstep? How did the product made in Asia get to our American warehouse? If you're passionate about the behind-the-scenes of e-commerce and thrive in a fast-paced environment, we invite you to apply. Join our team as an Operations Strategist and be at the heart of the seamless ecommerce experience our customers love.
In this role, you will oversee day-to-day operations and drive the operational excellence for our growth initiatives with major platforms like Amazon SFP, Walmart Plus, B2B, and Retail. You will help manage day-to-day warehouse operations and order processing tasks that support Balsam’s partnerships with Marketplaces and other retailers, focusing on enhancing the efficiency and integration of our growth initiatives, which includes but is not limited to Marketplaces, B2B, Retail etc. Your primary responsibility will be to act as the main point of contact for coordinating these platforms’ operations, driving cross-functional efforts to optimize processes and improve operational metrics, and support efforts to launch new partnerships in the future. A successful candidate is not only curious but proactive in suggesting and implementing improvements.
This full-time position reports to the Director of Operations and is expected to work in a hybrid model, which currently includes Tuesday and Wednesday in-office.
What you’ll do:
What you bring to the table:
About Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines.
The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.
At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes:
The base pay range for this position is: $57,000 to $68,000. Where an individual falls within that range will vary based on several factors including geographic location and may vary depending on candidate qualifications and experience, applicable skills, and other job-related factors. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner.
At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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All your information will be kept confidential according to EEO guidelines.
