The Operations Strategic Senior Project manager will be reporting to the SVP Operations of Believe.
She/he will address all internal & external stakeholders relationship gouvernance, OPS team culture & best practices & lead specific adhoc transversal OPS projects :
1. Structure & deploy DSP (Digital Service Providers) relationships gouvernance between OPS leaders and each TOP DSP in coordination with Retail
Support the DSP/OPS global gouvernance definition
Work in strong collaboration with Retail and OPS Leaders to define the key topics to cover
Extend the gouvernance to the sub Tunecore OPS leader as well
Implement those instances with DSP (from preparation, animation & follow-up actions)
2. Deploy OPS / Product / Tech gouvernance between OPS leaders and Product & Teach leaders
Implement the Product/Ops/Tech gouvernance
Represent OPS in any transversal topics/projects
Collect & communicate a global Product roadmap impacting all OPS teams
Collect & communicate a global Move to Cloud roadmap impacting all OPS teams
3. Revisit & deploy OPS Steering Committee gouvernance between OPS leaders, Central stakeholder & the Regions leaders
Produce with the support of OPS leaders the OPS Management Report
Organize quarterly OPS Steering Committee with OPS leaders, Central stakeholders & Regional leaders
Implement those instances with local teams (from preparation, animation and follow-up actions)
4. Structure & deploy regional & local GM/GMO relationship gouvernance between OPS leaders and the Regions leaders
Support the local/central GM/OPS global gouvernance definition
Implement those instances with local teams (from preparation, animation and follow-up actions)
5. Revisit & deploy other internal stakeholders (Central Sales, DCF, Legal, Retail) relationship gouvernance between OPS leaders and other department leaders
Support the Central internal stakeholder / OPS global gouvernance definition
Implement those instances with local teams (from preparation, animation and follow-up actions)
6. Support the OPS culture & best practices
Support the OPS Global Strategy
Help the OPS leaders to revisit the current OPS KPIs
Support the OPS policies definition & documentation
Define OPS processes template & documentation
Ops culture through OPS All Hands, OPS offsite
7. Lead Strategic & Transversal OPS projects
Some key projects will be assigned to the OPS Senior Project Manager. She/He will be responsible to lead these projects from scoping and framing until successful hypercare.
8. Depending on the project phase, She/he will be responsible to prepare the following materials (non-exhaustive list):
Functional conception documents (e.g.: process mapping, standard operating models)
Functional analysis (e.g.: gap analysis)
Data analysis
Documentation
Change management materials (communication or training supports)
The ideal candidate will have minimum 5 years of experience with at least:
Experience in a Strategic/Management consulting firm or any project department within a Tech or media company
Experience in a start-up/scale-up with reputation of getting things done.
International experience
The candidate will have:
Strong analytical & synthesis skills
Strong Systems and process thinking
Strong relationship building qualities
Strong skills on PowerPoint, Excel (experience on JIRA is a plus)
The reputation of getting things done (very result oriented)
Excellent command of both English and French languiage, in oral and written communication.
Set the tone with us
Working at Believe means having individual and collective impact in a fast-growing company!
At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.
We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world.
We have two hearts at Believe - our People and our Artists.
We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.
ROCK THE JOB
Tailor-made training and coaching program
Remote working policy
A wellness program "Pauses" with many activities and animations in-house
Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist
A healthy and eco-responsible company restaurant
Individual or family health insurance
CSE benefits
A rooftop
A gym with free classes
SING IN HARMONY
Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.
Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint
5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)
We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.
