Operations Specialist

With more than 20 years of proven expertise, QUALCO is a leading Fintech solutions provider, offering cutting-edge, analytics-driven enterprise software solutions across 35+ countries worldwide. Our comprehensive technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

At QUALCO, we empower the financial world with innovative technology. As an Operations Specialist you will play a key role in supporting various operational functions with a strong emphasis on compliance, risk management, project deliverables, and budget control.

A Day in the Life of an Operations Specialist at Qualco will include:

• Coordinate operations for new ventures;
• Collaborate with cross-functional teams to achieve operational goals and ensure alignment with company objectives;
• Analyze operational performance metrics and suggest improvements to optimize processes;
• Ensure compliance with Corporate Legal & Compliance guidelines;
• Prepare detailed reports on operational performance, risk assessments, and compliance status;
• Work closely with the Risk Function to mitigate operational risks;
• Oversee the implementation and maintenance of ISO standards and procedures;
• Identify opportunities for cost efficiency and process improvements, leading initiatives to implement these changes;
• Support internal and external audit requests;
• Manage stakeholder relationships effectively;
• Monitor and control budgets;
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

What we are looking for:

• Minimum of 3-5 years of relevant work experience in operations;
• Bachelor’s degree in Finance, Economics, Business Administration, or a related field;
• Strong understanding of ISO standards, compliance frameworks, and audit methodologies;
• Excellent analytical and problem-solving skills;
• Attention to detail and strong organizational abilities;
• Solid understanding of budgetary control;
• Highly motivated, results-oriented, and self-driven;
• Strong communication skills, both verbal and written, with fluency in English;
• Client-facing experience is a plus;
• Ability to work under tight deadlines;
• Proficient in Microsoft Office and other relevant software;
• Project coordination experience (preferred).

Benefits

Your Life @ Qualco

As a #Qmember, you'll embody our values every day, fostering a culture of teamwork & integrity, passion for results, quality & excellence, client focus, and agility & innovation. Within a truly human-centred environment built on mutual respect and trust, your dedication to our shared vision will not only be recognized but also celebrated, offering boundless opportunities for your personal and professional growth.

Find out more about #LifeatQualco 👉🏼 qualco.group/life_at_qualco_group

Join the #Qteam and enjoy:

💸 Competitive compensation, ticket restaurant card, and annual bonus programs.

💻 Cutting-edge IT equipment, mobile, and data plan.

🏢 Modern facilities, free coffee, beverages, and indoor parking.

👨‍ Private health insurance, onsite occupational doctor, and workplace counselor.

🤸‍ Onsite gym, wellness facilities, and ping pong room.

💡 Career and talent development tools.

🎓 Mentoring, coaching, personalised annual learning, and development plan.

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities.

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English.

Disclaimer: QUALCO collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.