UBT Recruitment are working with a well established family-run SME based in Bridgwater. They are seeking a highly organised and detail-oriented Operations Scheduler to support their Operations Team with all admin tasks to ensure routine works are conducted on time and in full. You will be joining a company that is a leading provider of fire safety solutions dedicated to protecting lives and property.
Key Duties and Responsibilities of an Operations Scheduler:
- Contacting customers to book in routine service and maintenance visits for both internal Technicians and sub-contractors
- Conducting all Scheduling support tasks, such as booking hotel/accommodation where required
- Handling and allocating labour to emergency call outs and other reactive jobs
- Liaising with Field Technicians to ensure correct times, materials and reports are allocated to all jobs
Requirements
- Accuracy and attention to detail, and able to think on your feet
- Exceptional communication skills
- Strong team working skills
- Strong internal and external customer service skills, with a customer-first approach
- Strong time and task management, organisational and problem solving skills
- Good working knowledge of Microsoft Office, including typing skills
Working hours: Monday to Friday 8am-5pm (Office Based)
Benefits
- Salary: £29,000-£33,000 (DOE)
- Unlimited training opportunities
- Uncapped bonus scheme
- Up to 24 days holiday, with Holiday Buy/Sell scheme
