Your Assignment
- Performs all operational tasks related to life-cycle of projects, such as coordination of project handoff from Sales to Delivery, resource planning and assignments, project setup and project close out
- Support effective project resourcing and forecasting by understanding pipeline opportunities and assignments needed for projects in conjunction to service delivery capacity, making recommendations as needed
- Monitor and facilitate accurate project time-tracking and status reporting
- Update engagement and account data, reporting on schedules of all delivery resources, projects and account health through our project and time-tracking tool sets
- Monitor and track adherence to delivery processes and frameworks, providing reports to appropriate leadership
- Retrieve and update data used to measure standardized performance metric adherence, provide forecasting, trend analysis, and on-going operations of service delivery
Your Qualifications
- High School Diploma or equivalent required
- At least 2 years of work experience in business operations or resource capacity planning
- Excellent organizational and analytical skills to ensure data accuracy and compliance
- Strong communication skills with the ability to work with staff and leadership across functional-departments to complete tasks
- Experience in resource and capacity management
Preferred Qualifications
- Ability to develop operational processes, templates and standards around project setup and engagement compliance
- Familiarity with google sheets and/or excel functionality
- Familiarity with Certinia/Salesforce
- Knowledge of project management disciplines, methodologies and tools
Benefits
- 100% remote work
- Flexible Time Off
- Competitive phantom equity
- Paid for exams and certifications
- Peer bonus awards
- State of the art laptop and tools
- Equipment & Office Stipend
- Individual professional development plan
- Annual stipend for Learning and Development
- Work with an amazing worldwide team and in an incredible corporate culture
Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.
We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected].
