CloudNC is hiring an

Operations Process Coordinator

Chelmsford, United States
Full-Time
Who are CloudNC?
CloudNC's mission is to make single-click manufacturing a reality.

We build software that automates control of CNC machines - metalcutting robots that make >$1Trn of components every year, for anything from aircraft to iPhones to cars.

Worldwide over 100 million hours are spent painstakingly programming these incredible machines by hand every year, and we believe this is a colossal waste of human time and talent in an industry already facing an existential skills crisis. Our software, CAM Assist, brings one-click automation to CNC machining.

Our world-class team, with tier 1 financial backers including Atomico, Autodesk and Lockheed Martin, combines expertise in computer science and physical manufacturing, from our locations in London and Chelmsford.

We are scaling from Series B to C at pace and are fully funded for this growth.



Role Purpose
Working within our Manufacturing Operations department, this role is pivotal to the success of day to day operations. In this role you will be responsible for the smooth and efficient flow of customer orders from receipt to delivery, ensuring products and services are delivered on time and in full. You'll exceed customer service targets while optimizing costs and lead times. Proactively manage risks, escalating and mitigating them to maintain seamless operations.

Responsibilities
Customer Order Management
Scheduling Management
Supply Chain
Reporting
Estimation
Inventory Management

Skills and Experience Required:

  • Coordination and administration of resource planning
  • Experience in a manufacturing operations environment
  • Understanding of utilising Quality Management System 
  • Experience of working within a fast-paced environment
  • Attention to detail
  • Prioritisation
  • Communication Skills
  • Bias to action

What you will receive

  • Competitive Salary
  • 4 day working week - Monday - Thursday 6am-4pm
  • Stock Options!
  • Private Healthcare
  • Electric Vehicle Salary Sacrifice 
  • Pension
  • 22.5 days holiday (based on a 4 day working week) + bank holidays
  • Enhanced parental leave
  • Monthly Lunches
  • Team Socials

Equal Opportunities Statement
We are proud to be an equal opportunity employer, valuing individuality and embracing all people. The success of CloudNC is a result of diversity of thought. We recognise this comes from people truly belonging. We encourage different perspectives and skills to collaborate towards our mission - disrupting the manufacturing industry. We celebrate diversity and continually improve our inclusivity efforts.
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