ROLE DESCRIPTION
Job Title
Operations Officer
Business Location
Lagos, Nigeria
Full/Part Time
Full Time
Reporting Line
Managing Director
Language requirements
English
Required No. of Candidates for the Role
1
Job Purpose
Cordros Registrars Limited needs an Operations officer who will handle the day-to-day operations of the business. A professional, who understands the registrars business and the financial services industry.
Objectives of this role:
- To handle the day-to-day operations of the Registrars Business
Responsibilities
- Ensure timely and error-free regulatory reports
- Ensure adequate record keeping - Client's and company records
- Drive 90% of service offerings using technology
- Demonstrate sound judgment and a high degree of competence in execution leading to a customer satisfaction rating of at least 90%.
- Prospecting new business
- Clients Onboarding
Job Requirements
Education
- A minimum of bachelor's degree in relevant disciplines such as Business Administration, Management Sciences
- MSc and MBA will be an added advantage
Work Experience
- Minimum of 3-4 years experience in the same or similar role.
- Prior experience within the Financial Services and Registrars Business
Key Knowledge and Skills
Knowledge
The incumbent must have proficiency knowledge in the following areas:
- Good knowledge of Microsoft Office suites.
- Must be able to handle a fast-paced environment and be able to make informed decisions.
- Knowledge of the tenets of a Registrar Business.
Skills
The incumbent must demonstrate the following skills:
- Excellent analytical, evaluative, and problem-solving abilities
- Ability to multitask and manage time effectively.
- Ability to work under pressure and take initiative
- Results driven.
Behavioral Attributes
- Adaptable, flexible, and able to thrive on challenges whilst handling a multitude of tasks and responsibilities
- Self-motivated with drive, energy and initiative.
- Integrity, honesty and total commitment to the requirement to maintain client confidentiality.
- A team player, who is willing and able to assist the team in meeting and exceeding its objectives.
- Excellent communication and interpersonal skills.
- Expected to display an appreciable measure of emotional intelligence.
Working Relationships
Internal
Relationship managers, Finance team, Legal & compliance team and other colleagues within the Cordros group.
External
Clients.
Work Cycle
Hours/Days the incumbent is required to work
• Monday – Friday (8:00 am – 5:00 pm)
• Flexible working schedule is also available i.e. remote work
Physical Requirements
None Moderate Extensive
Lifting Required X
Computer use X
