Responsibilities will include leading a large team, associated project work and ensure clean data for client insights. This includes understanding and representing the respective local market conditions in the operations processes, as well as executing defined country “onshore” work. This entails engaging local and regional partners.
RESPONSIBILITIES
Manage team and responsibilities of delivering production cycle on time with defined quality standard
Handle productivity and automation targets given to the team and ensure timely delivery of these targets
Engage with team on resolving technical challenges and ascertain newer enhancements in the tool are well understood by the team
In case of error, engage with stakeholders to do the right communication
Own the RCA process and work with team to give proper analysis of the issue in discussion
Ensure effective and clear communication with onshore and other stakeholders, provide precise project updates and manage client queries efficiently
Define and Monitor the process execution. Get it documented and ensure implementation of mechanism to keep these documents updated with tracking of exceptions
Understand regular execution process with attention to detail and identify areas of automation and improvement
Everyday work revolves around ensuring the high quality of the setup used in the various markets reported by Nielsen as well as analyzing any potential concerns in the data which a client may have. It is an important link in the chain of Nielsen activities and our analysts are often engaged in cross-department cooperation.
Participate in development and drive standardization and process efficiency for method related process / application.
Engage with Statistical Operations, Output and Reference Data to collect information and coordinate tasks to improve data quality and drive for continuous business process improvements.
Provide technical and process expertise to deployment of the Consumer Information Platform (CIP); also assist remote located resources to implement projects in the most effective way.
Prepare accurate tracking KPI to monitor and to improve quality performances (on time delivery and data accuracy) and maintain project work discipline.
Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues.
A LITTLE BIT ABOUT YOU
A successful manager delivers timely and with quality instructions of client deliverables, coding and data validation focusing on specific industry / category or set of categories (e.g. Beverages, Food, Health and Beauty Products). S/he is expected to identify, investigate and co-ordinate the resolution of data, process or product related queries and also be the point of contact for commercial queries which also needs to be solved in an efficient and client focused manner
QUALIFICATIONS
Common business language knowledge (English): speaking and writing with fluency
Problem solving, ability to understand and analyze data
Ability to train and to explain technical elements to different stakeholders
Proven organizational skills
Presentation skills
Process improvement methodologies
Project management skills - ability to accurately scope project requirements, manage stakeholder expectation
Our Benefits
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
