Operations Manager

About essencemediacom

We are a global communications agency leading with breakthrough thinking, building explosive growth for brands, and helping our clients see the bigger picture. Our daring global network of 10,000 influencers helps our clients breach traditional boundaries in media, uncover novel ideas, and unleash exponential growth. essencemediacom challenges conventional thinking to build, propel, and supercharge our clients’ businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability.  

essencemediacom understands that our people are tasked with big goals: building breakthrough growth for brands and leading with breakthrough thinking in our industry. Our people are at the heart of this work because their ideas will enable us to decode the intersections of people, content, and technology to bring our aspirations to life. Our success is down to our eclectic, diverse, and talented people. essencemediacom is a place for us to grow our careers and expand our horizons. essencemediacom is committed to building an agency culture that supports our people, puts diversity at the forefront of our operations, and creates opportunity for all. This collective culture will be our “new power” where ideas are freely exchanged, and collaboration is actively encouraged in a place where you can innovate in our hyperconnected world.  

*Although we cannot make guarantees, we welcome conversations about flexible working for all roles at essencemediacom London

Operations Manager adidas Emerging Markets hub

The Client
 

Adidas, recognised as an iconic brand with a rich heritage in sports and culture, partners with Mediacom on a global scale. Their collaboration is marked by a substantial annual media buying budget of €400 million, reflecting the brand's significant presence across 68 markets worldwide. This extensive reach is strategically managed through a robust account structure, featuring a global leadership team supported by dedicated regional hub teams.
 

What we think are the 3 best things about the job…
 

1. You’ll work on adidas, a fantastic iconic brand which is aiming to elevate media and comms across brand and performance to the next level, supporting ambitious growth targets across the region.
2. The Emerging Markets Hub team is led out of London and you’ll be in close contact and exchange with great colleagues working for adidas worldwide and adidas Europe.
3. You’ll get to know about many different markets, their culture, and their business ambitions to create growth!

Responsibilities of the Role
 

Market Coordination:

• Support multiple market clusters in the adidas Emerging Markets region, acting as a regional key point of contact for media activities. The Emerging Markets region includes Southeast Asia, Pacific, India, Turkey, Israel, the Middle East, and South Africa.
• Support the Regional Account Lead with various activities across the region
• Assist in ensuring that local activations align with the strategy created by the adidas worldwide and regional team
   

Operational Support:

• Address operational challenges within the region, ensuring teams are on track and supporting commercial and scope oversight of markets.
• Ensure alignment across different teams and processes to maintain consistency and efficiency.
• Identify blockers and improve ways of working and processes
   

Project Coordination:

• Assist Emerging Markets Regional Account Director with specific requests and keep them informed about ongoing projects and key issues.
• Resolve operational challenges that arise, ensuring smooth operations and strategy implementation.

We are always looking to elevate our game and find better ways of doing things, constantly reimagining how adidas connects via media and tech. If this sounds inspiring, you may well be one of us

Reports into:

Regional Account Director

What’s expected:
 

Implementation Excellence:

Media Planning, Buying, and Reporting:

• Have a strong understanding of Media Planning, Buying, and Reporting across the clusters.
• Support the enforcement of best practices across Planning, Buying, and Reporting for offline/online media.
• Assist in coaching and mentoring the implementational managers in clusters, ensuring adherence to best practices and adidas ways of working.
• Collaborate with the brand director, performance director, and measurement AD as required.

Who are you / Key skills and experience
 

What You Will Bring:

Skills:

• Experience in campaign planning & implementation.
• Solid understanding of offline and online media
• Knowledge around reporting
• Proven management experience in teams of planners & buyers across offline and online media.
• Strong organizational and operational skills.
• Fluent English is a must

Experience:

• Experience in campaign planning & implementation.
• Proven management coordination in teams of planners & buyers across offline and online media.
• Experience with invoicing and payment processes
• Experience with Brand lift studies and research is a plus
• Multi-Market coordination experience is a plus
• Experience using project management tools and media planning & buying tools is a plus

Key Performance Indicators:

• Positive client feedback
• Positive feedback from local market teams
• High service scores in both annual client evaluation reports
• Delivery of agreed KPIs based on the global contract
• Award winning work that is recognised across the business and wider industry

What we can offer you.

      Company pension scheme

      Private medical insurance

      25 days holiday (increases with length of service)

      Life assurance

      Permanent health insurance

      WPP share options scheme.

      Discretionary bonus scheme

      Free eyecare vouchers and money off glasses

      Extensive training and development

      Corporate gym memberships

      Cycle to work scheme.

      Interest-free travel loan

      Free breakfast (cereal and fruit)

      Smart shopper (online discount on a variety of products)

Sounds good? We’d love to hear from you!