- Customer consultancy (non-standard requests, proposing IT solutions)
- Database configuration (setting up new mappings, new data types, new customers)
- Coordinating and supporting the work of developers (Data Managers)
- Overseeing the tasks of internal Customer Support team
- Keeping contact with the Service Delivery Management
- Managing IT projects
- Reporting
- Knowledge with EDI protocols (e.g.: OFTP, AS2, SFTP)
- Knowledge with EDI standards (e.g.: VDA, EDIFACT, IDOC)
- ITIL v4 Foundation
- Experience in Project Management
- Experience in customer consultancy
- German, English - business proficient
Advantage:
- Experience in operating EDI core applications (e.g.: Axway, Seeburger)
- Experience with customers in the automotive industry
- Project Management certificate
- Experience with EDI data conversion
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.