The ideal candidate will have a multi-dimensional skill-set and work to ensure efficient operations at OneScreen. If you have excellent communication skills and the ability to multitask in a fast-paced environment then this position is for you.
Responsibilities:
- This candidate represents OneScreen internationally and deals with international clientele therefore communication skills are his/her main forte
- Collaborating with operations and logistics team in order to process and fulfill RMAs as per the specified SLA timelines
- Coordinating with customers to schedule pickups and ensure timely deliveries
- Working with warehouse teams to ensure reception and logging of damaged/defective equipment
- Coordinating with warehouse teams to ensure on-hand and physical inventory do not have discrepancies
- Logging and maintaining on-hand inventory records
- Creating and analyzing monthly inventory reports and product defect reports
- Maintaining and building relationship with company’s logistics partners
- Working on the ERP system to maintain inventory records and pull up reports
- Working with logistics partners to file insurance claims
- Maintain relationship with customers’ accounts department to ensure timely issuance of due payments
- Maintain and update customer profiles in ERP system with relevant accounts POCs
- Collaborate with sales and operations teams to investigate and resolve any irregularities in customer invoices/payments
- Collaborate with Accounts Manager to ensure that all customer payments are accounted for and are applied to their relevant invoices
- Review vendor invoices for any ambiguities
- Identify any irregularities in vendor invoices and file claims for their rectification
- Automating and improving the efficiency of operations
Number of Positions: One
Timing: 8 PM - 5 AM Night Shift (Monday - Friday)
Bachelors Degree in Business or Engineering (Fresh graduates are encouraged to apply)
OneScreen offers competitive salaries alongside a flexible work environment, health insurance, OPD support and access to recreation areas. As an Operations Executive at OneScreen, you work in a high-impact role while having global exposure and exciting learning oppurtunites.
