Summary
We are seeking a highly skilled and results driven Operations Director to lead and ensure operational excellence across planning, manufacturing, sourcing and logistics. This role will focus on scaling and optimizing operations, processes and driving continuous improvement across the organization.
This role requires a dynamic leader with experience in internal and external manufacturing, third party logistics (3PL), and end-to-end supply chain management.
As a leader, the Operations Director will empower teams, foster collaboration, and align operations with the company’s strategic vision.
So Good So You Values
At So Good So You, it is our mission to care for our bodies and the planet. We also believe that work should be enjoyable. We have a fun, high-performance environment rooted in doing more good together, celebrating curiosity, and focusing on what matters. This value set is the secret behind our incredible growth, amazing team, and why the future looks even brighter.
What You'll Do
Strategic Operations Leadership
Develop and execute operations strategies to support company growth
Oversee planning, production, logistics, and sourcing departments to ensure alignment with organizational goals.
Collaborate with the executive leadership team to align operations with the company’s long-term vision.
Lead process optimization initiatives to improve efficiency, quality, and cost-effectiveness.
Implement and monitor key performance indicators (KPIs) across all operational areas.
Internal Manufacturing and Warehouse Operations
Provide strategic oversight for production operations teams to ensure optimal performance
Champion initiatives to enhance quality and team morale, reduce waste, and improve efficiencies
Partner with R&D teams to support product innovation and the successful launch of new products.
Ensure full compliance with health, safety, and food safety regulations across all production facilities and prioritize initiatives to continually improve in these areas.
Supply Chain Planning, Contract Manufacturing and Logistics
Develop and optimize supply chain strategies to enhance reliability, reduce costs, and improve OTIF delivery performance.
Oversee planning, warehousing and transportation teams
Enhance demand planning processes and tools to meet increasing business complexity
Scale logistics operations to meet increasing production and customer demands.
Foster strong partnerships with third-party logistics and transportation providers to ensure efficient and cost-effective solutions.
Lead sourcing strategies to ensure a consistent, cost-effective supply of high-quality raw materials and packaging.
Continue to build strategic partnerships with key suppliers, driving cost savings and supply chain resilience.
Support innovation by sourcing new and innovative ingredients and materials aligned with business needs.
Leadership and Culture
Serve as a leader by empowering, mentoring, and developing high-performing teams across operations.
Foster a culture of collaboration, accountability, and continuous improvement.
Champion a growth mindset by encouraging innovative solutions and cross-functional teamwork.
Promote safety, inclusion, and alignment with the company’s values across all operations teams.
Understands and upholds B Corp principles which consider all stakeholder groups: community, customers, environment, governance and workers.
Who You Are
Experienced, passionate mentor who leads with empathy, empowering and developing high-performing teams to succeed and cultivate a culture of accountability and innovation.
Strong communicator who can engage effectively with stakeholders at all levels, from team members to executive leadership, and external partners such as suppliers and logistics providers.
Champion of sustainability who aligns operational strategies with the company’s values, ensuring eco-friendly practices and ethical sourcing throughout the supply chain.
Collaborative partner who fosters strong relationships with cross-functional teams, promoting teamwork and a growth mindset to support product innovation and operational scaling.
Dedicated advocate for health, safety, and compliance, ensuring the highest standards for food safety, regulatory adherence, and quality assurance across all operational areas.
Qualifications
Bachelor’s degree in Engineering, Operations Management, Supply Chain, or a related field (Master’s preferred).
10+ years of experience in operations leadership, preferably in food and beverage manufacturing.
Proven track record of scaling operations, optimizing supply chains, and improving production processes.
Strong strategic and analytical mindset with the ability to lead cross-functional initiatives.
Expertise in supply chain optimization, and continuous improvement methodologies.
Proficiency in ERP systems and advanced supply chain management tools.
Exceptional leadership and servant leadership skills, with a focus on team development and empowerment.
Excellent communication, negotiation, and problem-solving skills.
Deep understanding of food safety regulations, quality assurance, and operational compliance.
