As we continue to grow and expand our market presence, we are seeking a dynamic Operations Director to lead our global Operations department and spearhead the next phase of our growth. This is a pivotal role that requires a strategic thinker, action oriented and an inspiring leader who can build and implement the strategy for the Operations department in order to support our business ambitions. The Operations Director will fuel the design and the seamless execution of this strategy, working closely with our suppliers while ensuring our operations are not only efficient but also scalable to support our ambitious goals. This role will be accountable for Procurement, Supply Chain, Warehousing and Logistics teams. This is a unique opportunity to join our executive leadership team and play a crucial role in building the future of our Brand. 

Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

Our Values

We live by three core values: bring fearless passion, act with smart intent and all wear yellow together.

We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.

The Role

Your daily to-dos might look like this:

• Budget Management: Oversee the supply chain budget, including inventory management, operational spend, and cost of goods. Drive cost efficiencies while maintaining high operational standards. 
  
• Global Procurement & Supplier Strategy: Lead global procurement and supplier strategy, balancing cost, quality, innovation, ESG, and reliability. Build strong supplier relationships to support long-term growth.  
  
• End-to-End Supply Chain Management: Oversee the entire supply chain, ensuring it is efficient, resilient, and adaptable. Lead strategic initiatives for inventory management, supply planning, and supplier performance.  
  
• Logistics & Distribution Network Optimization: Develop and implement an efficient and scalable distribution and warehousing strategy to support multi-channel growth and geographical expansion. Manage logistics partners (3PL & transportation) and optimize logistics supplier selection and contracting.  
  
• Risk & Compliance: Identify potential supply chain risks and implement mitigation strategies. Ensure compliance with internal control processes, and drive ESG initiatives within the supply chain.  
  
• Team Leadership & Development: Mentor a high-performing supply chain team, fostering a culture of excellence, accountability, and innovation. Lead the organization through operational transformations as the business scales. 
  
• Strategic Supply Chain Leadership: Develop and implement a 3-year supply chain roadmap aligned with company growth objectives. Ensure scalability, efficiency, and alignment with overall business goals.  

Requirements

• Proven experience in several global roles within Supply Chain (Procurement, Supply Planning or Project management) and demonstrated track record of career progression  

• Leadership experience (Head Of or Director level)

• Must have in-depth experience with in the beauty industry with strong knowledge of suppliers (third party manufacturing & packaging) 

• Good overview of end to end supply chain in cosmetics (from product development, procurement, supply planning to delivery) demonstrating interest and knowledge of the products 

• Entrepreneurial mindset, action oriented and not afraid to get their hands dirty to give their teams a hand while also being a strategic thinker 

• Demonstrated leadership abilities, including team building, coaching, and performance management as well as the ability to grow, inspire and scale teams within a high growth environment.

• Self starter, you are results oriented, able to identify opportunities & gather teams to help deliver on those 
• Thrive in fast paced environments with high levels of growth & change 

Benefits

Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:

• Hybrid and flexible working, with core working hours
• 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
• Welcome to Trinny London Starter Stack and swag
• Company discount for yourself, your friends, and family
• Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
• An annual personal training and development budget
• Enhanced family friendly packages 
• Pension scheme
• Cycle to work scheme
• T-Parties = many office socials as well as summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.

We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.