- Serve as a Trusted Deal Coach to the Sales Organization in Australia and New Zealand.
- Lead stakeholders in developing deal strategies from structuring to closing. Regularly lead and assist others with complex deal advice and drive solutions.
- Provide effective onboarding and systems trainings for sales reps
- Establish strong partnership with the Sales, Finance, Legal and other functional teams on the day to day aspects of deal process
- Draft and review special requests for non-standard business terms for reasonableness and compliance with internal policies and best practices
- Review Quotes and generate Order Forms for accuracy and completeness.
- Ensure all deals are approved within pricing and discount policies.
- Interface with Order Management to ensure accuracy of booked deals
- Collaborate with cross-functional teams to identify and implement process improvements related to deal support, deal enablement and deal governance to optimize deal structure and accelerate deal velocity
- Conduct UAT testing for process improvement
- Support Quarter-end.
- 5 or more years of proven experience in Sales Operations and/or Deal Management functions in Cloud, SaaS and subscription business
- Effective communicator, both written and verbal
- Organized with excellent attention to detail
- A strong understanding of the sales environment
- Experience with CRM and CPQ systems
- Combination of strong intellect, exceptional active listening skills, and creative problem solving skills
- Experience with working in multi-cultural and multi-national team
- Driven and willing to learn and relearn in a dynamic environment
- Team Player with positive attitude
- Ability to meet tight deadlines and thrives in fast-paced environment, adept at managing multiple priorities in a dynamic environment.
Please note : This role will be supporting the ANZ region with working hours 5.30 AM IST to 2.30 PM IST
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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