Wolt is hiring an

Operations Associate (Fleet Compliance)

Zagreb, Croatia
Full-Time

As the Operations Associate for Fleet Compliance, you'll play a crucial role in maintaining the integrity of our delivery network and ensuring the safety and well-being of our couriers.You will ensure that our fleet partners comply with all relevant regulations and internal policies.If you want to develop your career in compliance, operations, or business within a dynamic and growing company, then this is the role for you.

Key Responsibilities:

  • Collaborate with fleet companies to ensure smooth communication and information flow.

  • Work closely with the local operations and business development teams to align on compliance strategies.

  • Schedule and facilitate meetings with fleet partners to discuss compliance matters.

  • Gather and organize documentation required for compliance audits.

  • Conduct audits of fleet partners to assess their compliance with regulations, contractual obligations, and internal policies.

  • Prepare detailed reports documenting audit findings, including any instances of non-compliance.

  • Work with management to implement recommended changes and enhance compliance processes.

  • Contribute to developing and updating compliance guidelines, workshops, and training materials.

  • Assist in expanding the compliance program to verify delivery guidelines and practices.

  • Prepare regular reports on compliance activities, key performance indicators, and audit findings for management.

● Strong organizational and administrative skills

● Excellent communication and interpersonal skills

● Previous experience in a customer-facing or administrative role would be beneficial

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