We are looking for a talented individual to join our Clinical Operations team as an Operations Associate. This candidate will work closely with our Clinical teams (doctors, coaches and clinicians) to scale and optimise patient service at Manual. This is an opportunity to gain hands-on experience in a fast-growth startup, taking on substantial responsibility early on. If you like driving operational efficiency, problem-solving and are ownership-driven, this role is for you!
RESPONSIBILITIES
Scheduling & Rota Management: Coordinate and manage clinical supply and scheduling to ensure great patient care delivery and team performance. Goals include patient wait times, team utilisation, cost
Team Management: Drive and track hiring and onboarding workflow for new clinical team members
Capacity Planning: Support team planning process, e.g. hiring target setting
Operational Efficiency: Design and implement scalable processes, underpinned by technology
System: Improve the use of existing systems and tools to streamline operations and build scalable processes
