Operations Assistant

This is a hybrid position in our WRI Europe office in the Hague. The role will require at least 3 days per week in office. This will be a 1 year contract with the possibility of extension. 

About the Program:

The WRI Operations Department strives to make all global offices capable and low risk, enhancing their operational capabilities, establishing sustainable growth through a bond of mutual respect, collaboration and sharing knowledge across the sisterhood of WRI offices. This is done by targeting standards of performance, and measuring efficiency and effectiveness across all the offices. 

Job Highlight:

Reporting to the Europe Operations Officer, you will provide operational support primarily for The Hague office but will also collaborate with the team across all Europe offices (The Hague, London and Bonn). The operational areas included are Facilities, HR, Finance, and IT. You will ensure efficient and effective processes are in place and will provide hands-on support with all facility processes for The Hague office. You will integrate equity into your work. You will be supported by the Europe Operations Team which is based in the Hague and in London.

What will you do:

Office Space and Facilities (60%):

• Work with the Operations Officer to ensure effective maintenance of the office facilities in the Hague, coordinating with the building managers
• Coordinate and ensure Fire Marshall and First Aid training is given annually to required staff and health and safety measures are in place in our Hague office
• Help with monthly payment of invoices and assist new vendors in using the vendor portal, along with other finance tasks
• Work with the IT team to ensure the purchase of any equipment needed in the office and ensure IT inventory is updated
• Coordinating the repair and maintenance of the printer, laptops, and any other IT equipment
• Provide on-site support to staff using meeting rooms with AV requirements
• Responsible for ordering coffee, milk, stationary and other office supplies and managing the shipment and receipt of all products, materials, and supplies

Sustainability Work – Europe and Global (15%):

• Support the Europe Sustainability work, helping with research and office initiatives

Other (15%):

• Assist HR and the Talent Acquisition teams with the internship program in the Hague office
• Input into operational process improvements, proposing new ways forward using critical thinking and problem-solving skills
• Support preparation of process documentation

Events (10%):

• Work with the Organizing Committee to help organize and support office events.

What will you need:

• Education: You have completed a bachelor’s degree in business administration, environmental management, human resources, operations or similar. Additional experience is accepted in lieu of a degree.
• Experience: You have 1+ year of full-time relevant work experience 
• Experience using Microsoft Office, Outlook, Excel, and Word
• Experience in a service or customer-oriented role
• Demonstrated interest in IT systems or processes
• Experience working in an international environment is desirable
• Languages: You are proficient in written and spoken English. The ability to work in Dutch is desirable.

Potential Salary:

€ 38,000 - €45,000

Salary is commensurate with experience and other compensable factors.

How to Apply:

Please submit a resume with a required cover letter by Friday 1 November 2024. We may close the applications portal sooner if we receive a high volume of applications from qualified candidates.

You must apply through the WRI Careers portal to be considered.

What we offer:

• A competitive salary
• Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US
• The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities. 
• A workplace that strives to put diversity and inclusion at the heart of our work
• The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI
• Commitment to hybrid working model with flexible working hours
• Generous leave days that increase with tenure.

About Us:

Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.

The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.

Our mission and values:

WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.

Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence and Respect.

Our culture:

WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment; we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.

Our team in Human Resources carefully reviews all applications.