JOB TITLE: Operations Administrator
LOCATION: JP Morgan Glasgow
PAY RATE: 32,500pa
HOURS: 40 Hours per week Monday- Friday
Main Duties & Responsibilities:
Main interfaces:
· Onsite Management and Service Support on site at Argyle Street
· Clients
· Cleaning teams on sites at Argyle Street
Overall Purpose:
Support onsite Management and Account Director with administrative assistance and assist Management across the Support onsite Management and Account Director with administrative assistance and assist Management across the Role and Responsibilities:
- contract when required.
- Provide regular reports to Line Manager and Customer
- Provide initiatives to contribute to improved and streamlined administrative processes on the Contract
- Adhere to stated company policies and procedures and carry out all duties in a way which is consistent with and which promotes ABM
- Provide financial information to client when required
- Responsibility for Purchasing, financial record keeping for the contract and ad hoc administration recording equipment, repairs,
- Prepare presentations for monthly meetings as required
· Liaise with facility and property managers regarding services and quotations.
· Coordinating help desk for Argyle Street
- Monitor associated services through ABM and sub-contractors
· Develop and maintain effective two-way communications with the client, staff, subcontractors, and associated service providers.
- Payroll inclusive of time and attendance processing and record keeping of sickness, Holidays
- Vetting new staff and contractors across all South Coast sites, helping other sites as required
- Coordinating and ensuring all work permits are approved and entered on to all work permit systems.
- Placing orders and distribution of all goods including consumables, uniforms, equipment, and any other ABM services to meet contract requirements.
- Applying access for all staff on the South Coast, recertification, complete cleaning audits as required
- In the absence of the Operations Manager be able to provide cover
· Managing onsite meetings and visitors - Taking notes at client and staff meetings
Requirements
Person Specification:
- Demonstrate experience of managing customer relationships / customer focus
- Financial and business acumen
- Ability to work autonomously to a high degree of accuracy and manage own workload
- Working within team environment
- Good PC skills and fluency with a range of PC packages (MS Office, SAP, power point, word, excel,)
- Ability to work to critical targets and deadlines
- Good planning & organisational skills with ability to prioritise
- First class communication skills
- Commercially focused
- Confidence to suggest new ways of working or ideas for the contract, challenging the status quo if necessary
- Positive attitude and eagerness to learn about the Cleaning Industry
Essential
- Ability to work to critical targets and deadlines
- Good planning & organizational skills with ability to prioritize
- First class communication skills
- Financial and business acumen
- Good PC skills and fluency with a range of PC packages (MS Office, SAP, power point)
- A flexible and adaptable approach to workload.
HEALTH & SAFETY RESPONSIBILITIES
· Always follow Group and company policies and procedures.
· Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
· Use all work equipment and personal PPE properly and in accordance with training received.
· Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.
