Operational Risk Analyst

Responsibilities:

• Conduct thorough risk assessments across various operational functions, including transaction processing, customer service, and compliance, to identify potential weaknesses or vulnerabilities.
• Support the development of a comprehensive risk inventory that captures all significant operational risks and aligns with regulatory expectations.
• Work closely with business units to implement risk controls and ensure that risk exposures are managed within the company’s risk appetite.
• Monitor the effectiveness of existing controls, identify areas for improvement, and support process optimization initiatives to reduce risk exposure.
• Assist in the development and implementation of control measures for new products, services, or processes to ensure risk is adequately managed.
• Maintain risk metrics, key risk indicators (KRIs), and dashboards to provide real-time monitoring of operational risks.
• Produce and deliver regular risk reports for senior management, detailing risk exposures, incident analysis and mitigation efforts.
• Track and document risk issues, incidents, and near-misses, ensuring timely reporting and resolution in line with regulatory requirements.
• Investigate operational incidents to determine root causes, document findings, and work with relevant teams to implement corrective actions.
• Conduct post-incident reviews and produce reports with recommendations to prevent future occurrences, ensuring continuous improvement in risk management practices.
• Collaborate with teams to develop incident response plans and test these plans periodically to ensure the organisation is prepared for potential disruptions.
• Ensure all risk management activities align with applicable regulations (such as GDPR, PSD2, and FCA or other local requirements) and internal risk policies.
• Support regular reviews of the operational risk management framework, ensuring alignment with industry best practices and regulatory requirements.
• Maintain up-to-date documentation on risk policies, procedures, and guidelines, ensuring they are accessible and understood by relevant stakeholders.
• Coordinate with Compliance and Internal Audit teams to ensure operational risk practices align with audit standards and regulatory expectations.
• Track audit findings related to operational risk, supporting the implementation of remediation actions to address identified gaps.
• Promote a risk-aware culture across the organisation by supporting training initiatives and communicating the importance of operational risk management.
• Assist in developing educational materials and conducting training sessions on risk awareness, policies, and best practices.
• Encourage employees to report potential risks and incidents, ensuring an open and transparent approach to risk management

Requirements:

• 2-4 years of experience in operational risk, risk management, or audit, preferably within a regulated FinT ech or financial services environment.
• Familiarity with risk management frameworks (e.g., COSO, ISO 31000) and relevant regulations (e.g., GDPR, PSD2).
• Proficiency in data analysis and risk management software (e.g., GRC platforms) is desirable.
• Experience with Excel, data visualisation tools, and SQL or other data query languages for analysis is a plus.
• Strong analytical and problem-solving skills, with attention to detail and the ability to interpret and present complex data.
• Excellent verbal and written communication skills, with the ability to communicate risk-related topics to both technical and non-technical stakeholders.

Benefits:

• Competitive Salary
• 25 days annual leave
• Private Medical Insurance for you and your family, after the probation period
• Death In Service
• EAP
• Season Ticket Loan after the probation period