We are Kaizen Gaming
Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets with 2 brands (Betano & Stoiximan).
We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.500 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?
Let’s start with the role
The Operational Process Executive reports to the Operations Performance Manager and is responsible for analyzing, mapping and proposing improvements for operational processes.. S/He will focus on controlling and organizing internal standards and workflows, as well as performing data analysis.
As an Operational Process Executive, you will:
- Conduct process grasping and alignment meetings with involved parties, analyze and map operational processes;
- Contribute to internal and BPO processes, aiming to improve and guarantee output;
- Monitor each team’s processes, aiming to identify possible business improvement points;
- Summarize and manage KPIs;
- Control and organize operations, quality, training and vendor processes standards;
- Assist in responsibilities definition between the parties when applicable.
What you’ll bring:
- Relevant work experience in lean manufacturing;
- Bachelor's degree in Engineering, Business Administration, Applied Sciences or related field;
- A Masters degree in a complementary field to the bachelor's degree is highly appreciated;
- Experience in lean methodologies will be highly appreciated;
- Experience in understanding and/or overseeing activities across business units/departments;
- Excellent prioritization, planning and organizational skills;
- Strong follow-up, prioritization and attention to detail in a fast-paced environment;
- Excellent communication skills (written and verbal in Brazilian Portuguese and English); comfortable presenting to all levels of the organization and external partners.
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