DEAR CANDIDATE,
This is an invite for our Open House, when we will meet you in person in our Toronto office to interview you for the Lifestyle Manager position. Please find more information below:
DATE: February 11th, from 10am to 12pm
LOCATION: 33 Bloor St East, 5th Floor - Toronto
We are looking for a passionate, motivated and resourceful individual to join our Lifestyle team. As a Lifestyle Manager you will be fulfilling requests on behalf of our members, including fulfilling luxury dining requests, planning of special events and occasions, schedulling travels for our high net worth members mainly in the US but covering several destinations world-wide.
Your exceptional customer service skills and use of your knowledge of the American lifestyle scene will deliver superb member satisfaction and repeat usage of Ten for all types of requests throughout the business.
The role will require some evening and weekend shifts.
You will be fully accountable for meeting and exceeding customer service targets as well as working within the team to meet department targets.
As a Lifestyle Manager, your knowledge and passion to stay up to date in an ever changing industry is essential. You and in turn the team should always be up to date with current market trends, what competitors are delivering and what our members are obtaining access to from our competition.
You will be required to keep a keen and intimate understanding of our service offering and the expertise of your colleagues to succeed in matching potential member needs and offering a rich, world class service to members.
You have to have the ability to work in a fast paced environment with deadlines being ever present.
KEY RESPONSIBILITIES
Requirements
Benefits
Ten Group: intelligent support. Award-winning international lifestyle concierge and professional support experts.
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