Online Reputation Manager

IS THIS YOU?

You’re a digital strategist who understands that a brand’s online reputation is everything. Managing reviews, shaping public perception, and building trust—it’s what you do best.

Every day, you’re monitoring brand mentions, responding to reviews, and crafting strategies that enhance a company’s online presence. Whether it’s mitigating negative feedback, amplifying positive experiences, or engaging with online communities, you thrive on ensuring a brand is seen in the best light.

Data is your guide. You don’t just track online sentiment—you analyze trends, measure impact, and refine strategies to strengthen brand credibility. You know how to turn challenges into opportunities and make reputation management a proactive, not just reactive, effort.

Winning is fun. For you, success means maintaining a strong, positive online presence, attracting top talent and agents, and ensuring the company is trusted and well-regarded in the industry.

If you’re not managing online feedback, you’re refining strategies, optimizing review response workflows, or researching the latest trends in digital reputation management.

You’ve probably faced these challenges along the way:

• Working with companies that treat reputation management as an afterthought rather than a strategic priority.
• Struggling to get leadership buy-in for proactive brand management initiatives.
• Managing online feedback across multiple platforms without the right tools or automation.
• Trying to shift public perception but lacking clear data or insights to guide the approach.

If you’re nodding along, thinking, “This sounds exactly like me!” – we want to hear from you.

Requirements

HOW YOU WIN

Here’s where we need you to excel in the first 30 days:

• Plan and execute strategy to manage the Houston Properties Team reputation online
• Audit the company’s online presence, identifying strengths, weaknesses, and areas for improvement.

Qualifications

• 12+ months working remote

• Min 3+ years professional experience manage online reputation of a brand

Benefits

WHAT WE OFFER YOU

1. Freedom to Innovate: We're committed to strengthening our brand’s online presence and reputation. You'll have the autonomy to develop and implement reputation management strategies, refine response processes, and explore new ways to enhance public perception.
2. Cutting-Edge Tools: Gain access to top reputation management platforms, analytics tools, and social media monitoring software. If it helps you track, manage, and enhance our brand's online presence more effectively, we’ll make sure you have it.
3. Fully Remote Forever: We're a fully remote company. Say goodbye to commuting and hello to working from the comfort of your own space.
4. Competitive Compensation: We value expertise and precision, offering a salary and bonus package that reflects your skills and contributions.
5. Make a Real Impact: Your work will directly shape our brand’s digital reputation, strengthen client trust, and enhance our online presence—helping us attract top talent, high-performing agents, and the right audience for our business.

About The Houston Properties Team

At the Houston Properties Team, we believe that your career is an investment both in the life you want to live and generating long-term wealth. 

Our purpose is to empower our clients and teammates to make wise decisions. We are dedicated to delivering unmatched service and care, fostering meaningful connections, and driving innovation. 

Our culture is grounded in five core values that guide everything we do. We are accountable, keeping our promises and acting with integrity. We show care by treating homes and careers as valuable investments, and we remain coachable, always welcoming feedback and striving for continuous improvement. Transparency is key to how we operate, prioritizing honesty and openness in all our interactions. Lastly, we believe in the power of knowledge, investing in education to be trusted advisors for our clients.

We are the #1 boutique real estate team in Houston with $2+ billion in sales, 500+ awards, and 900+ 5-star Google reviews.

YOUR NEXT STEP

Answer these questions in the provided form.

1. Tool Proficiency:

• Question: What are your favorite tools to determine the online reputation of a brand? Why?

2. Reputation Audit & Improvement Plan:

• Task: Google Houston Properties Team and evaluate our current online presence.
• Question: What are three things you’d do to improve our online reputation?

WHAT HAPPENS NEXT

After filling out the application form:

1. Initial application screening
2. Virtual interview
• By default, this is a One-Way Video Interview (you can record and edit your answers); or
• you can schedule a Zoom call with us (you talk to a person).
3. Manager interview