About Dashlane
Dashlane's mission is to make security simple for millions of organizations and their people. We empower businesses of every size to protect company and employee data while helping everyone easily log in to the accounts they need—anytime, anywhere. Over 17 million users and 20,000 businesses in 180 countries use Dashlane for a faster, simpler, and more secure internet.
Our global team is united by a strong sense of community and passion for improving the digital experience of our users. Learn more about how we work, how we hire, and the benefits of being a Dashlaner in our Life at Dashlane page.
About the role:
Our B2B Customer Experience team is looking for an Onboarding Specialist to help us achieve ambitious growth goals by ensuring our newest customers are setup for success when implementing and adopting Dashlane. As an Onboarding Specialist, you'll be responsible for outreach to new customers and helping them develop a plan for their deployment of Dashlane by tailoring best practices to match each organization's specific needs. You will foster relationships with key stakeholders in a customer's early lifecycle to identify their best path forward during the setup process. With a strong focus on Dashlane’s B2B products, the potential for personal growth and to lead new project initiatives is for the taking.
We’re looking for self-motivated, curious, resilient professionals with strong organizational and follow up skills who work well in a fast-paced environment. Your success in this position depends on excellent phone, email and Zoom skills and the ability to quickly assess prospective opportunities for improvement through discovery and qualification, uncovering business needs through active listening and thoughtful questioning. You’ll be working with Executive/C-Suite contacts in IT and Security, developing strategies and tactics to maximize your success, and will also collaborate cross-functionally. If this sounds like the type of role and environment you thrive in, then we want to talk to you.
Location:
This role will be in our NYC office, in a hybrid capacity for three days a week.
At Dashlane you will:
Requirements:
Nice-to-haves:
New and innovative ideas to help drive success both internally and externally. The ability to think on your feet and adapt to specific customer needs and have a problem-solving mentality.
Salary Range: $77,000 - $90,000 in base salary
Our salary ranges are based on paying competitively for our size and industry, and are one part of total compensation package that also includes benefits, and other opportunities at Dashlane.
Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to other Dashlaners. We expect the majority of the candidates who are offered roles at Dashlane to fall healthily throughout the range based on these factors.
What Dashlane offers you:
Diversity, Equity, Inclusion and Belonging at Dashlane:
As a truly international company—founded in France and distributed across France, US and Portugal—Dashlane thrives off diverse perspectives. We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs. See more about this here.
Your interview experience:
To know what to expect once you’ve sent your application, read about how we interview and hire at Dashlane. Feel free to browse our blog to find more information about our product and how we work.